atera

Create a threshold-based monitor for an Atera agent

Create a new service ticket in Atera

Search the Atera knowledge base for articles

List active RMM alerts from Atera

Log work hours on an Atera ticket

Use this skill when working with Atera RMM agents - listing, searching, monitoring, or executing commands on managed devices. Covers agent information, online/offline status, PowerShell execution, and agent lifecycle. Essential for MSP technicians managing endpoints through Atera RMM.

Use this skill when working with Atera alerts - viewing, acknowledging, resolving, or managing alerts from monitored devices. Covers alert types, severity levels, alert sources, and alert-to-ticket conversion. Essential for MSP monitoring operations through Atera.

Use this skill when working with the Atera REST API - authentication, pagination, rate limiting, and error handling. Covers X-API-KEY header authentication, OData-style pagination, 700 requests/minute rate limits, and best practices for API integration.

Use this skill when working with Atera customers and contacts - creating, updating, searching, or managing customer records. Covers customer information, contact management, custom fields, and customer lifecycle operations. Essential for MSP account management through Atera.

Use this skill when working with Atera device monitors - HTTP, SNMP, and TCP monitors for network devices, services, and applications. Covers monitor types, configuration, thresholds, and monitoring best practices. Essential for MSP network monitoring through Atera.