Automate Atera RMM/PSA operations for MSPs: manage service tickets by creating, updating, and logging time; handle alerts by listing, resolving, and converting to tickets; monitor agents and devices with searches, PowerShell execution, and threshold-based monitors; search customers and KB articles via API commands.
npx claudepluginhub wyre-technology/msp-claude-plugins --plugin ateraCreate a threshold-based monitor for an Atera agent
Create a new service ticket in Atera
Search the Atera knowledge base for articles
List active RMM alerts from Atera
Log work hours on an Atera ticket
Resolve an RMM alert in Atera
Execute a PowerShell script on an Atera agent
Search for RMM agents in Atera by customer or machine name
Search for Atera customers by name or criteria
Update fields on an existing Atera ticket
Use this skill when working with Atera RMM agents - listing, searching, monitoring, or executing commands on managed devices. Covers agent information, online/offline status, PowerShell execution, and agent lifecycle. Essential for MSP technicians managing endpoints through Atera RMM.
Use this skill when working with Atera alerts - viewing, acknowledging, resolving, or managing alerts from monitored devices. Covers alert types, severity levels, alert sources, and alert-to-ticket conversion. Essential for MSP monitoring operations through Atera.
Use this skill when working with the Atera REST API - authentication, pagination, rate limiting, and error handling. Covers X-API-KEY header authentication, OData-style pagination, 700 requests/minute rate limits, and best practices for API integration.
Use this skill when working with Atera customers and contacts - creating, updating, searching, or managing customer records. Covers customer information, contact management, custom fields, and customer lifecycle operations. Essential for MSP account management through Atera.
Use this skill when working with Atera device monitors - HTTP, SNMP, and TCP monitors for network devices, services, and applications. Covers monitor types, configuration, thresholds, and monitoring best practices. Essential for MSP network monitoring through Atera.
Use this skill when working with Atera tickets - creating, updating, searching, or managing service desk operations. Covers ticket fields, statuses, priorities, comments, work hours, and billing duration. Essential for MSP technicians handling service delivery through Atera.
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