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Automate MSP workflows: triage support tickets by priority and category, correlate incidents across PSA/RMM tools like ConnectWise and Kaseya into unified summaries, reconcile Pax8 subscriptions against Xero/QuickBooks invoices for billing gaps and discrepancies, and reference standardized MSP terminology for IT service management.
npx claudepluginhub wyre-technology/msp-claude-plugins --plugin shared-skillsReconcile cloud marketplace subscriptions (Pax8) against accounting invoices (Xero, QuickBooks Online) to identify billing gaps, unbilled subscriptions, and margin discrepancies
Use this skill when correlating data across multiple vendor tools during incident investigation. Combines PSA tickets, RMM device state, documentation platform assets, and configuration monitoring changes into a unified incident summary. Vendor-agnostic workflow applicable to Kaseya, ConnectWise, HaloPSA, Syncro, Atera, and other MSP stacks.
Use this skill when interpreting MSP-specific terminology, acronyms, and concepts. Essential for understanding MSP workflows, tool discussions, and industry-specific language across all vendor platforms.
Use this skill when triaging tickets in any PSA - determining priority, categorization, routing, and initial response. Vendor-agnostic best practices for efficient ticket handling applicable to Autotask, ConnectWise, HaloPSA, and other platforms.
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Claude Code plugin for Syncro MSP - tickets, customers, assets, invoices
One command to supercharge Claude Code for MSP workflows.
/plugin marketplace add wyre-technology/msp-claude-plugins
Then restart Claude Code. That's it.
Documentation: mcp.wyretechnology.com
Thirty-three vendor-specific plugins with domain knowledge for PSA, RMM, documentation, security, accounting, CRM, and productivity tools:
| Plugin | Description |
|---|---|
| Autotask PSA | Kaseya Autotask PSA - tickets, service calls, CRM, projects, contracts, billing |
| Datto RMM | Datto remote monitoring - devices, alerts, jobs, patches |
| IT Glue | IT documentation - organizations, assets, passwords, flexible assets |
| Hudu | IT documentation - companies, assets, articles, passwords, websites |
| RocketCyber | Managed SOC - incidents, agents, events, threat detection |
| Syncro | All-in-one PSA/RMM - tickets, customers, assets, invoicing |
| Atera | RMM/PSA platform - tickets, agents, customers, alerts, SNMP/HTTP monitors |
| SuperOps.ai | Modern PSA/RMM with GraphQL - tickets, assets, clients, runbooks |
| HaloPSA | Enterprise PSA with OAuth - tickets, clients, assets, contracts |
| Liongard | Configuration monitoring - environments, inspections, systems, detections, alerts |
| ConnectWise Manage | Industry-leading PSA - tickets, companies, contacts, projects, time (cloud and self-hosted) |
| ConnectWise Automate | Enterprise RMM - computers, clients, scripts, monitors, alerts |
| NinjaOne | NinjaOne RMM - devices, organizations, alerts, ticketing |
| SalesBuildr | Sales CRM - contacts, companies, opportunities, quotes |
| Pax8 | Cloud marketplace - companies, products, subscriptions, orders, invoices |
| Xero | Accounting - contacts, invoices, payments, accounts, reports |
| QuickBooks Online | Accounting - customers, invoices, expenses, payments, reports |
| Microsoft 365 | M365 admin - users, mailboxes, Teams, OneDrive, licensing, security |
| Rootly | Incident management - incidents, alerts, on-call, AI analysis, postmortems |
| Huntress | Managed threat detection and response - agents, incidents, reports |
| Blumira | Cloud SIEM - detections, findings, alerts, automated response |
| SentinelOne | XDR platform - endpoints, threats, incidents, Purple AI integration |
| Abnormal Security | AI-native email security - threats, cases, abuse mailbox |
| Avanan | Check Point Harmony Email & Collaboration - email security, DLP |
| Ironscales | AI-powered anti-phishing - incidents, simulations, threat intel |
| Mimecast | Email security - message tracking, threat protection, compliance |
| SpamTitan | Email security by TitanHQ - spam filtering, quarantine, policies |
| Proofpoint | Targeted Attack Protection - threat intel, campaigns, forensics |
| KnowBe4 | Security awareness training - phishing simulations, PhishER, training |
| HubSpot | CRM platform - contacts, companies, deals, tickets, marketing |
| PandaDoc | Document automation - proposals, quotes, e-signatures, templates |
| BetterStack | Uptime monitoring and on-call - monitors, incidents, heartbeats |
| PagerDuty | Incident management and on-call - incidents, services, escalations |
Plus shared skills for MSP terminology, ticket triage, cross-vendor incident correlation, and billing reconciliation.