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From atera
Lists active Atera RMM alerts with optional filters for customer ID, severity, category, date range, and result limit. Outputs sorted table grouped by severity with ID, title, device, customer, and timestamps.
npx claudepluginhub wyre-technology/msp-claude-plugins --plugin ateraHow this command is triggered — by the user, by Claude, or both
Slash command
/atera:list-alertsThe summary Claude sees in its command listing — used to decide when to auto-load this command
# List Atera Alerts List active RMM alerts with filtering by customer, severity, and alert category. ## Prerequisites - Valid Atera API key configured - User must have alert read permissions ## Steps 1. **Build query parameters** - Set default time range to last 24 hours if not specified - Set default limit to 50 if not specified - Build filter string for customer, severity, category 2. **Fetch alerts** With customer filter: 3. **Apply filters** - Filter by severity if specified - Filter by alert category if specified - Filter by date if since parameter ...
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Share bugs, ideas, or general feedback.
List active RMM alerts with filtering by customer, severity, and alert category.
Build query parameters
Fetch alerts
curl -s -X GET "https://app.atera.com/api/v3/alerts" \
-H "X-API-KEY: $ATERA_API_KEY" \
-H "Accept: application/json"
With customer filter:
curl -s -X GET "https://app.atera.com/api/v3/alerts?customerId={customer_id}" \
-H "X-API-KEY: $ATERA_API_KEY" \
-H "Accept: application/json"
Apply filters
Sort and format results
Return alert list
| Parameter | Type | Required | Default | Description |
|---|---|---|---|---|
| customer_id | integer | No | - | Filter by customer ID |
| severity | string | No | - | Information, Warning, Critical |
| alert_category | string | No | - | Hardware, Disk, Availability, Performance, General |
| since | datetime | No | 24 hours | Alerts since this date |
| limit | integer | No | 50 | Maximum results (max 500) |
/list-alerts
/list-alerts --customer_id 12345
/list-alerts --severity Critical
/list-alerts --alert_category Disk
/list-alerts --customer_id 12345 --severity Critical
/list-alerts --since "2026-02-01"
/list-alerts --severity Warning --limit 100
Active Alerts: 23
Critical (5):
| ID | Alert | Device | Customer | Created |
|-------|--------------------------------|------------------|-----------------|---------------------|
| 98765 | Disk Space Critical (<5%) | SERVER-DC01 | Acme Corp | 2026-02-04 09:15:00 |
| 98766 | Service Stopped: SQL Server | SERVER-SQL01 | Acme Corp | 2026-02-04 08:45:00 |
| 98767 | CPU Usage >95% for 30 min | WORKSTATION-01 | Beta Inc | 2026-02-04 08:30:00 |
...
Warning (12):
| ID | Alert | Device | Customer | Created |
|-------|--------------------------------|------------------|-----------------|---------------------|
| 98770 | Disk Space Warning (<15%) | LAPTOP-JD01 | Acme Corp | 2026-02-04 07:00:00 |
| 98771 | Backup Failed | SERVER-BK01 | Gamma LLC | 2026-02-04 06:30:00 |
...
Information (6):
| ID | Alert | Device | Customer | Created |
|-------|--------------------------------|------------------|-----------------|---------------------|
| 98780 | Windows Update Available | DESKTOP-ABC123 | Acme Corp | 2026-02-04 05:00:00 |
...
Summary: 5 Critical | 12 Warning | 6 Information
Customer not found: 12345
Please verify the customer ID and try again.
Use /search-customers to find valid customer IDs.
Invalid severity: "High"
Valid severities: Information, Warning, Critical
Invalid alert category: "Network"
Valid categories: Hardware, Disk, Availability, Performance, General
No alerts found matching your criteria
Filters applied:
- Customer: Acme Corp (12345)
- Severity: Critical
- Since: 2026-02-01
Try broadening your search criteria.
Rate limit exceeded (700 req/min)
Waiting 30 seconds before retry...
GET /api/v3/alerts?page=1&itemsInPage=50
X-API-KEY: {api_key}
GET /api/v3/alerts?customerId={customerId}
X-API-KEY: {api_key}
{
"Page": 1,
"ItemsInPage": 50,
"TotalPages": 3,
"TotalItemsCount": 125,
"items": [
{
"AlertID": 98765,
"Title": "Disk Space Critical",
"Severity": "Critical",
"AlertCategoryID": "Disk",
"DeviceName": "SERVER-DC01",
"CustomerName": "Acme Corp",
"Created": "2026-02-04T09:15:00Z"
}
]
}
/resolve-alert - Resolve an alert/search-agents - Search for RMM agents/create-ticket - Create a ticket from an alert