datto-rmm

Find a device in Datto RMM by hostname, IP address, or MAC address

Resolve an open alert in Datto RMM

Run a quick job on a device in Datto RMM

List all devices at a site in Datto RMM

Use this agent when an MSP needs to audit backup and BC/DR health across their Datto RMM managed client portfolio — not a general fleet health check, but a focused review of backup job success rates, last successful backups per device, retention policy compliance, offsite replication status, and restore test records. Trigger for: backup health check, backup compliance, backup failure report, BC/DR audit, offsite replication status, RPO compliance, backup job failures Datto, restore test audit, data protection review. Examples: "Which clients have backup failures I need to address?", "Show me every device where the last successful backup is more than 24 hours old", "Generate a backup health report across all sites for the weekly review"

Use this agent when an MSP needs a comprehensive health audit of their Datto RMM managed device fleet. Trigger for: fleet health check, device audit, patch compliance report, offline device report, alert triage, site health overview, client health report, RMM review, device status sweep. Examples: "Give me a health report across all our Datto RMM clients", "Which sites have the most open alerts right now?", "Show me all offline servers and critical alerts"

Use this skill when working with Datto RMM alerts - viewing, resolving, and managing monitoring alerts. Covers all 25+ alert context types including antivirus_ctx, eventlog_ctx, perf_disk_usage_ctx, ransomware_ctx, and more. Includes alert priorities, resolution workflows, and context-specific handling.

Use this skill when working with the Datto RMM API - authentication, OAuth 2.0 flow, platform selection, pagination, rate limiting, and error handling. Covers all 6 platforms (Pinotage, Merlot, Concord, Vidal, Zinfandel, Syrah), token lifecycle, timestamp handling, and best practices for API integration.

Use this skill when working with Datto RMM audit data - hardware inventory, software inventory, network interfaces, and system information. Covers device audit retrieval, ESXi host audits, printer audits, and audit data freshness tracking.

Use this skill when working with Datto RMM devices - listing, searching, managing, and monitoring endpoints. Covers device identifiers (UID, hostname, MAC), device types (workstation, server, ESXi, network), statuses, user-defined fields (UDF1-30), warranty information, and device operations.

Use this skill when working with Datto RMM jobs - running quick jobs, scheduling jobs, monitoring job status, and viewing results. Covers component scripts, job variables, execution status, stdout/stderr output, and job management workflows.