Manage SuperOps.ai PSA/RMM workflows in Claude Code: create/update tickets with notes and time logs, acknowledge/resolve alerts, query/filter assets and clients, execute/run scripts and runbooks on remote endpoints, and handle inventory monitoring via GraphQL.
npx claudepluginhub wyre-technology/msp-claude-plugins --plugin superopsAcknowledge an RMM alert to indicate investigation is underway
Add a note (internal or public) to an existing SuperOps.ai ticket
Create a new service ticket in SuperOps.ai
Get detailed asset information including hardware, software, and alerts
List active RMM alerts across all clients or filtered by criteria
List and filter assets in SuperOps.ai
Log a time entry against a SuperOps.ai ticket
Resolve an RMM alert and optionally create a ticket
Execute a script on a remote asset via SuperOps RMM
Update fields on an existing SuperOps.ai ticket
Use this skill when working with SuperOps.ai alerts - listing, filtering, acknowledging, and resolving alerts from monitored assets. Covers alert types, severity levels, status management, and automated alert workflows. Essential for MSP technicians handling RMM monitoring through SuperOps.ai.
Use this skill when working with the SuperOps.ai GraphQL API - authentication, query building, mutations, pagination, rate limiting, and error handling. Covers Bearer token auth, cursor pagination, variable usage, and best practices for GraphQL integration with SuperOps.ai.
Use this skill when working with SuperOps.ai assets - querying inventory, viewing asset details, running scripts, monitoring patches, and managing client/site associations. Covers asset fields, statuses, software inventory, disk usage, and activity tracking through the RMM integration. Essential for MSP technicians managing endpoints through SuperOps.ai.
Use this skill when working with SuperOps.ai clients - creating, updating, searching, and managing client accounts. Covers client fields, sites, contacts, custom fields, and client lifecycle management. Essential for MSP account management through SuperOps.ai PSA.
Use this skill when working with SuperOps.ai runbooks and scripts - listing, executing, monitoring, and managing automated scripts on assets. Covers script types, execution parameters, scheduling, and result handling. Essential for MSP automation through SuperOps.ai RMM.
Use this skill when working with SuperOps.ai tickets - creating, updating, searching, or managing service desk operations. Covers ticket fields, statuses, priorities, assignments, notes, time entries, and workflow automations. Includes business logic for validation and common MSP workflows. Essential for MSP technicians handling service delivery through SuperOps.ai PSA.
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