syncro-msp

Add a comment to an existing Syncro ticket

Create a calendar appointment in Syncro

Create a new service ticket in Syncro MSP

Get detailed customer information from Syncro

List active RMM alerts from Syncro

Log a time entry against a Syncro ticket

Resolve an RMM alert in Syncro

Search for customer assets in Syncro

Search for tickets in Syncro MSP by various criteria

Update fields on an existing Syncro ticket

Use this skill when working with the Syncro MSP API - authentication, pagination, rate limiting, and error handling. Covers API key setup, request patterns, response handling, and best practices for API integration.

Use this skill when working with Syncro MSP assets - tracking hardware, software, and devices for customers. Covers asset fields, RMM integration, patch management, and asset-related operations. Essential for MSP inventory management and endpoint monitoring through Syncro.

Use this skill when working with Syncro MSP customers - creating, updating, searching, or managing customer records. Covers customer fields, contacts, sites/locations, and customer-related operations. Essential for MSP client management and onboarding through Syncro.

Use this skill when working with Syncro MSP invoices - creating, managing, and tracking invoices and payments. Covers invoice fields, line items, payment processing, and billing workflows. Essential for MSP billing operations through Syncro.

Use this skill when working with Syncro MSP tickets - creating, updating, searching, or managing service desk operations. Covers ticket fields, statuses, priorities, problem types, timer operations, and workflow automations. Includes business logic for validation, time tracking, and reporting. Essential for MSP technicians handling service delivery through Syncro.