knowbe4

Get summary of recent phishing and training campaigns from KnowBe4

Get security awareness metrics for a KnowBe4 group

View phishing campaign results and click rates from KnowBe4

Check training completion status for users or groups in KnowBe4

Get risk score and risk history for a KnowBe4 user

Use this agent when analyzing phishing simulation results, identifying high-risk users, tracking training completion, recommending targeted security awareness programs, or responding to user-reported phishing through KnowBe4 PhishER for MSP clients. Trigger for: KnowBe4 phishing simulation, security awareness training, phish-prone percentage, high-risk users, training completion, PhishER triage, KnowBe4 campaign results, user risk score, phishing test results, security awareness report. Examples: "What is our phish-prone percentage this quarter?", "Who are the highest-risk users for Acme Corp?", "Triage the PhishER queue and remediate confirmed phishing emails", "Generate the security awareness report for the quarterly business review"

Use this agent when tracking and enforcing security awareness training completion in KnowBe4 — identifying users who have missed deadlines, finding repeat phishing simulation clickers who represent high-risk users, drafting re-training campaigns, or generating compliance completion reports for clients. Trigger for: training overdue, training completion report, KnowBe4 compliance, training enforcement, overdue users, repeat clickers, high-risk users training, security awareness compliance, training deadline, remedial training, KnowBe4 re-enroll, phishing simulation repeat failures. Examples: "Who hasn't completed their mandatory security training for Acme Corp?", "Find all users who clicked on two or more phishing simulations this quarter", "Generate the training completion report for our HIPAA client", "Draft a re-training campaign for the repeat phishing clickers"

Use this skill when working with the KnowBe4 REST API - Bearer token authentication, multi-region base URLs, pagination, rate limiting, error handling, and common request patterns. Covers all KnowBe4 API regions (US, EU, CA, UK, DE), authentication headers, response formats, and retry strategies.

Use this skill when working with KnowBe4 phishing simulations - creating campaigns, managing security tests, tracking recipient interactions (sent, opened, clicked, reported), calculating phish-prone percentages, and analyzing phishing simulation results. Covers campaign lifecycle, template selection, landing pages, and click tracking. Essential for MSP security teams running phishing awareness programs.

Use this skill when generating KnowBe4 security awareness reports - phishing summary statistics, training completion rates, risk score overviews, trend analysis, organizational benchmarks, and executive dashboards. Covers how to interpret KnowBe4 metrics, build meaningful reports, and communicate security awareness posture to stakeholders.

Use this skill when working with KnowBe4 training campaigns - creating and managing training assignments, tracking enrollment and completion, browsing training modules and content library, managing store purchases, and monitoring compliance deadlines. Covers training campaign lifecycle, enrollment workflows, completion tracking, and content management for security awareness programs.

Use this skill when working with KnowBe4 users and groups - user lifecycle management, group creation and membership, risk scores, risk score history, user event tracking, and user status management. Covers user provisioning, group-based targeting for campaigns, individual and organizational risk assessment.