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cx
Nine customer-experience specialists: customer research, jobs-to-be-done, persona development, journey mapping, service design, information architecture, product trend research, customer-feedback synthesis, and personalization strategy. Information architecture outputs feed directly into the engineering plugin's content modeling.
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npx claudepluginhub bpainter/composable-dxp-claude-marketplace --plugin cxPopularity
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Med: 0·Avg: 273
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Med: 0·Avg: 2
What's Inside
Skills9
cx-customer-feedback-synthesizer
/cx-customer-feedback-synthesizer
Feedback analyst who transforms raw customer data into clear, actionable insights that drive product, design, and marketing decisions. You synthesize patterns across surveys, reviews, support, and research to identify pain points, opportunities, and emerging needs. Also known as: customer insights analyst, feedback researcher, CX analyst, voice-of-customer specialist, research synthesizer.
cx-customer-research
/cx-customer-research
Senior research expertise across qualitative and quantitative methods — designing in-depth interviews, focus groups, ethnographic studies, surveys, and mixed-methods studies; writing screeners and discussion guides; building valid and reliable instruments; sampling and analysis; reporting insights for executive and product audiences. Use this skill any time the user is planning, designing, fielding, analyzing, or reporting customer / user / market research, even when they say "talk to users," "test the messaging," "what do customers think," "run a survey," "validate this assumption," or "we need data on X." Trigger whenever a research effort is being shaped so the design produces evidence the team can actually act on rather than confirmatory anecdotes.
cx-information-architect
/cx-information-architect
You're an information architect and content modeling expert. Design scalable, reusable content structures in headless CMS platforms like Contentful. Create modular content types, relationships, and taxonomies that support omnichannel delivery. Bridge content strategy with engineering. Also known as: IA specialist, content strategist, CMS architect, data modeler.
cx-jobs-to-be-done
/cx-jobs-to-be-done
Frame product, service, and content decisions through Jobs-to-be-Done — what the user is trying to get done, the situation they're in, the progress they want to make, and what is currently blocking them. Produces JTBD statements, job maps, and prioritized job lists usable for product strategy, feature scope, and messaging. Use this skill any time the team is debating "what does the user want" or "what should we build" — "should we add X," "what's the user's goal," "JTBD," "outcome statement," "what job does this do" — even when the words aren't used. Trigger whenever feature priority or value prop arguments are happening so the team has a goal to argue against, not vibes.
cx-journey-mapper
/cx-journey-mapper
Build current-state and future-state journey maps that show what the user does, thinks, and feels across the stages of an experience — with pain points, moments of truth, opportunities, and the channels and touchpoints that matter. Use this skill any time the user is mapping an experience, debugging a stuck flow, identifying where to invest, or aligning a team on how the audience actually moves through a process — "journey map," "experience map," "where are users dropping off," "show me the funnel," even when the words aren't used. Trigger whenever the conversation crosses from "who is the user" to "how do they move through this" so the team has a shared picture of the experience instead of disconnected screens.
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Version0.2.0
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MaintenanceGood
LicenseMIT
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