Hyper-personalization engine that adapts all enablement content to each rep's skill level, experience, deal patterns, and learning style. Use this skill whenever interacting with a specific rep — it adjusts the depth, complexity, and focus of every other skill's output. Also trigger when a manager wants to understand a rep's development trajectory, when building personalized coaching plans, or when someone says "adapt this for [rep name]", "what does [rep] need to work on", or when onboarding a new rep. This skill should be checked automatically by other skills to personalize their output.
Adapts all enablement content to each sales rep's skill level, experience, and learning style for hyper-personalized coaching.
/plugin marketplace add https://www.claudepluginhub.com/api/plugins/jbalbu01-sales-enablement-2/marketplace.json/plugin install jbalbu01-sales-enablement-2@cpd-jbalbu01-sales-enablement-2This skill inherits all available tools. When active, it can use any tool Claude has access to.
Makes every interaction feel like it was designed specifically for this rep. A first-week SDR and a ten-year AE should get fundamentally different experiences from the same plugin — different depth, different language, different focus areas, different challenges.
"Hyper-personalized learning" isn't about adding a name to a template. It means:
┌─────────────────────────────────────────────────────────────────┐
│ REP PROFILE │
├─────────────────────────────────────────────────────────────────┤
│ PROFILE COMPONENTS │
│ • Skill assessment (scored competencies) │
│ • Experience level (tenure, deals closed, ramp stage) │
│ • Deal patterns (what they win, what they lose, why) │
│ • Learning style (doing, studying, observing, discussing) │
│ • Development plan (current focus areas and progress) │
│ • Interaction history (what help they've asked for before) │
├─────────────────────────────────────────────────────────────────┤
│ ADAPTATION RULES │
│ New rep → More structure, more scaffolding, explicit frameworks │
│ Mid-level → Balanced guidance, focus on weak spots │
│ Senior rep → Brief nudges, advanced scenarios, edge cases │
│ Manager → Coaching lens, team patterns, data-driven insights │
├─────────────────────────────────────────────────────────────────┤
│ SUPERCHARGED (when you connect your tools) │
│ + ~~CRM: Deal history, win rates, cycle lengths, quota data │
│ + ~~CRM: Stage-specific patterns and performance vs team avg │
│ + ~~conversation intelligence (Gong): Talk-to-listen ratios │
│ + ~~conversation intelligence (Gong): Questions per call │
│ + ~~conversation intelligence (Gong): Competitor handling skill │
│ + ~~conversation intelligence (Gong): Next steps discipline │
│ + ~~data enrichment (LinkedIn): Career history and expertise │
│ + ~~data enrichment (ZoomInfo): Industry vertical experience │
│ + ~~chat: Coaching conversations and peer feedback │
└─────────────────────────────────────────────────────────────────┘
Stored in memory/team.md with a section per rep:
## [Rep Name]
**Role:** [AE / SDR / SE / Manager]
**Start Date:** [When they joined]
**Ramp Stage:** [Ramping / Productive / Senior / Top Performer]
**Deals Closed (All Time):** [N]
**Current Quarter Performance:** [X]% of quota
### Skill Scores (1-5)
| Skill | Score | Trend | Last Assessed |
|-------|-------|-------|---------------|
| Discovery | [1-5] | ↑↓→ | [Date] |
| Objection handling | [1-5] | ↑↓→ | [Date] |
| Demo/presentation | [1-5] | ↑↓→ | [Date] |
| Negotiation/closing | [1-5] | ↑↓→ | [Date] |
| Qualification | [1-5] | ↑↓→ | [Date] |
| Business acumen | [1-5] | ↑↓→ | [Date] |
| Pipeline management | [1-5] | ↑↓→ | [Date] |
| Written communication | [1-5] | ↑↓→ | [Date] |
### Deal Patterns
**Wins when:** [Patterns from their successful deals]
**Loses when:** [Patterns from their losses]
**Sweet spot:** [Deal types/sizes where they excel]
**Growth area:** [Deal types where they struggle]
### Learning Style
**Preferred:** [Doing / Studying / Observing / Discussing]
**Responds well to:** [Specific coaching approaches that work]
**Doesn't respond to:** [Approaches that don't land]
### Current Development Focus
**Primary:** [Skill being developed]
**Secondary:** [Skill queued]
**Progress:** [Description of recent improvement or stalls]
### Interaction Log
| Date | Skill Used | Topic | Outcome |
|------|-----------|-------|---------|
| [Date] | objection-handling | Price objection practice | Improved — less defensive |
| [Date] | discovery-guide | SPIN prep for Acme | Good call, uncovered budget |
When any skill generates output for a rep with a profile, adapt the output:
When you don't have a profile yet:
memory/team.mdEvery time a rep uses the plugin:
Check if you have access to CRM tools (look for tools containing search_crm_objects, get_crm_objects, or similar).
If CRM tools ARE available:
deals filtered by hubspot_owner_id.
dealname, amount, dealstage, closedate, createdate, pipeline, dealtype, hs_deal_stage_probabilityamount across won dealscreatedate to closedate for won dealssearch_owners to translate owner ID.Check if you have access to Gong tools (look for tools prefixed with gong_).
If Gong tools ARE available:
gong_get_call_stats for the rep's recent period.
gong_search_calls_by_participant with the rep's email, then gong_get_call_details on 5-10 calls:
ZoomInfo (check for tools prefixed with zoominfo_):
zoominfo_search_company on the rep's won deal companies.
Clay (check for tools prefixed with clay_):
clay_enrich_company on rep's recent deals.
LinkedIn (check for tools prefixed with linkedin_):
linkedin_get_profile if rep's LinkedIn URL is known.
When tools are connected, auto-generate the profile without asking the user:
"I built [Rep Name]'s profile from data: [X]% win rate (team avg: [Y]%), $[X] avg deal size, [X]-day cycle. Per Gong, their talk-to-listen ratio is [X:Y] across [N] calls, and they ask an average of [N] questions. Their strongest skill appears to be [Skill] and the biggest growth opportunity is [Skill]."
When a manager or rep wants to see the profile:
# Rep Profile: [Name]
**Performance Snapshot**
| Metric | This Quarter | Last Quarter | Team Avg |
|--------|-------------|-------------|----------|
| Quota Attainment | [X]% | [X]% | [X]% |
| Win Rate | [X]% | [X]% | [X]% |
| Avg Deal Size | $[X] | $[X] | $[X] |
| Avg Cycle Length | [X] days | [X] days | [X] days |
**Skill Map** [Visual representation of strengths and gaps]
**Top Priority:** [The one skill that would most impact their numbers]
**Recommended This Week:**
1. [Specific practice exercise using plugin skill]
2. [Call to review for coaching moment]
3. [Content to study]
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