igpt-it

IT operations intelligence agent for IT teams, sysadmins, and IT managers. Use this agent when the user asks anything about access requests, change management, incidents, vendor commitments, license renewals, or security alerts. Particularly useful when the user's question spans multiple workflows or when they aren't sure which skill applies.

Tracks every IT access request, permission change, and account provisioning item from email — what has been requested, by whom, whether it has been approved and fulfilled, and what is still pending. Use when an IT manager wants to clear the access request backlog or audit who has been granted what. Triggers on "access requests", "pending access", "who has requested access", "access provisioning", "permission requests", "account setup requests".

Extracts every IT change request from email — system upgrades, configuration changes, infrastructure modifications, deployment requests, and policy updates — tracking approval status, implementation status, and any changes that went ahead without proper approval. Use when an IT manager wants a change management log derived from email. Triggers on "change requests", "IT changes", "what system changes are pending", "change management log", "infrastructure changes", "deployment requests".

Finds every IT incident, outage, system failure, and unresolved technical issue reported across email threads — tracking what broke, when, who is affected, current resolution status, and what is still open. Use when an IT manager wants a real-time incident view from email without checking a separate ticketing system. Triggers on "IT incidents", "open incidents", "system outages", "what's broken", "incident status", "IT issues tracker".

Tracks every commitment made by IT vendors and managed service providers from email — support SLA promises, implementation timelines, patch delivery commitments, uptime guarantees, and training deliverables — surfacing those that are unverified or at risk of being missed. Use when an IT manager wants to hold technology vendors accountable to what they committed. Triggers on "IT vendor commitments", "what has the vendor promised", "vendor SLA commitments", "MSP commitments", "vendor accountability IT", "what support did they promise".

Finds every software license, SaaS subscription, and IT service contract approaching renewal or expiry from email — surfacing the deadline, seat count, cost, and whether a renewal decision needs to be made. Use when an IT manager wants to proactively manage the software renewal calendar and avoid unwanted auto-renewals or license lapses. Triggers on "license renewals", "software subscriptions expiring", "IT contract renewals", "SaaS renewal calendar", "which licenses are expiring", "license tracker".

Scans email threads for security alert signals — phishing reports, suspicious login notifications, data breach mentions, policy violation flags, vulnerability disclosures, and any language suggesting a security incident may be developing. Use when an IT security team wants an early warning scan across their email communications. Triggers on "security alerts", "security incidents from email", "phishing reports", "suspicious activity", "security signal scan", "what security issues are brewing".