Package Pause — Vacation Delivery Hold Knowledge

Automate setting vacation holds across USPS, UPS, and FedEx before trips. Uses Playwright browser automation to fill out each carrier's vacation hold form.

Carrier Comparison

Carrier	Service Name	Max Hold	Cost	URL
USPS	Hold Mail	30 days	Free	https://www.usps.com/manage/hold-mail.htm
UPS	My Choice Vacation Hold	14 days	Free	https://wwwapps.ups.com/ppc/ppc.html?loc=en_US#/preferencePage/mychoicePreference
FedEx	Delivery Manager Vacation Hold	14 days	Free	https://www.fedex.com/apps/myprofile/deliverymanager/

Carrier Details

USPS Hold Mail

• Duration: 3–30 days
• Deadline: Must be submitted by 3:00 AM ET on the start date
• Delivery on resume: All held mail delivered on the day after the hold ends, or you can pick up at the post office
• Account required: USPS.com account with verified address
• Packages covered: All USPS mail and packages (First Class, Priority, Media Mail, etc.)
• URL: https://www.usps.com/manage/hold-mail.htm

UPS My Choice Vacation Hold

• Duration: Up to 14 days
• Gap requirement: 6-day gap required between consecutive holds
• Account required: UPS My Choice membership (free tier works)
• Packages covered: UPS Ground, UPS Air (Express + Ground)
• Process: Enter dates → click "Update My Delivery Options" → set preferred delivery date → click yellow "Update" button at bottom
• URL: https://wwwapps.ups.com/ppc/ppc.html?loc=en_US#/preferencePage/mychoicePreference
• Login URL: https://www.ups.com/lasso/login?returnto=https%3a//wwwapps.ups.com/ppc/ppc.html%3floc%3den_US&reasonCode=-1#/preferencePage/mychoicePreference

FedEx Delivery Manager Vacation Hold

• Duration: Up to 14 days
• Account required: FedEx Delivery Manager account (free)
• Packages covered: FedEx Express and FedEx Ground only (not FedEx Freight)
• Process: Set start and end dates in the Vacation Hold section
• URL: https://www.fedex.com/apps/myprofile/deliverymanager/?locale=en_US&cntry_code=us&wpro=true

Duration Validation

When the user provides dates:

• If duration is 1–14 days: All three carriers can accommodate
• If duration is 15–30 days: Only USPS can hold that long; warn that UPS and FedEx max out at 14 days
• If duration is >30 days: No carrier supports holds this long; suggest alternative arrangements

Processing Order

Process carriers in this order:

1. USPS first — strictest deadline (3 AM ET cutoff)
2. UPS second — most complex form (multi-step)
3. FedEx last — simplest form

Related Command

Use /chief-of-staff:package-pause to invoke the automation, or ask "pause my packages" / "set vacation holds".