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By propane-ai
Propane's kit for customer success and support teams: triage tickets, draft responses, escalations, customer research, and knowledge base articles.
npx claudepluginhub propane-ai/kits --plugin kit-cxCheck or score account health — output score, factors, and risk flags
Create a knowledge base article from a resolved issue or common question
Draft a professional customer-facing response tailored to the situation and relationship
Package an escalation for engineering, product, or leadership with full context
Find at-risk customers — prioritized list with signals and suggested actions
Churn signals, at-risk criteria, and suggested actions for customer accounts. Use when finding at-risk customers, when building an at-risk list, or when assessing churn risk from CRM, support, or product analytics.
Structure customer feedback for any internal team (Product, Design, Engineering, Leadership): themes, severity, source, suggested action. Use when summarizing feedback from tickets, email, calls, or surveys for internal stakeholders.
Research customer questions by searching across documentation, knowledge bases, and connected sources, then synthesize a confidence-scored answer. Use when a customer asks a question you need to investigate, when building background on a customer situation, or when you need account context.
Structure and package support escalations for engineering, product, or leadership with full context, reproduction steps, and business impact. Use when an issue needs to go beyond support, when writing an escalation brief, or when assessing whether an issue warrants escalation.
Usage vs entitlement, expansion opportunity by account or segment. Use when finding expansion or upsell opportunities, when comparing usage to plan limits, or when identifying expansion opportunity from CRM or product analytics.
External network access
Connects to servers outside your machine
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Triage tickets, draft responses, escalate issues, and build your knowledge base. Research customer context and turn resolved issues into self-service content.
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Propane's kit for GTM and sales teams: prospecting, call prep, pipeline review, forecast, outreach, and competitive intelligence.
Propane's kit for product teams: specs, roadmaps, user research synthesis, stakeholder updates, competitive briefs, and metrics review.
Propane's kit for founders and leadership: investor relations, market research, hiring, data and metrics, finance and runway, board prep, plans, pitch deck, and sales or investor emails.
Propane's kit for marketing and product marketing teams: content creation, campaign planning, brand voice, competitive analysis, and performance reporting.
By Propane.
Claude plugins for your role, team, and company. Built for Claude Cowork, also compatible with Claude Code.
Why Propane Kits. We believe in completely removing the operational friction of getting access to do work across the non-developer stack. Kits give non-developer teams direct, role-aligned access to capabilities (commands, skills, tools) without fighting for access or tool sprawl. We're building the OS for all custom intel for modern product teams — and these kits are one way we create value for the market and learn how people interact with these tools. We're open to feedback and learn from how you're using them (see Usage tracking and data we share below).
v1.0.0 (beta). Propane has built a kit for each team: customer success and support, product teams, marketing and product marketing, design and UX, GTM and sales, and founders and leadership. Each kit gives that team the skills, commands, and context to do their job. These kits are a fork of Anthropic's knowledge-work-plugins; we forked to expand the set and provide richer context for user and company (e.g. context/role.md and context/company.md), so skills and commands stay aligned with your org and terminology.
Personas: Customer Success Managers, Product Managers, Product Designers, GTM/Sales, Marketers, Founders/CEOs.
Target companies: B2B SaaS — core mid-market (50–500 employees), upper mid-market (500–5K), and fast-growing SMB (20–50). Teams using Claude Cowork or Claude Code.
Cowork lets you set the goal and Claude delivers finished, professional work. Plugins let you go further: tell Claude how you like work done, which tools and data to pull from, how to handle critical workflows, and what slash commands to expose — so your team gets better and more consistent outcomes.
Each kit bundles the skills, connectors, slash commands, and sub-agents for a specific job function. Out of the box, they give Claude a strong starting point for helping anyone in that role. The real power comes when you customize them for your company — your tools, your terminology, your processes — so Claude works like it was built for your team.
| Kit | How it helps |
|---|---|
| CX | Customer Success (CX): triage tickets, draft responses, package escalations, research customer context, and turn resolved issues into knowledge base articles. |
| Marketing | Marketing: content creation, campaign planning, brand voice, competitive analysis, and performance reporting. |
| Product | Product Management: specs, roadmaps, user research synthesis, stakeholder updates, competitive briefs, and metrics review. |
| GTM | GTM / Sales: prospecting, call prep, pipeline review, forecast, outreach, and competitive intelligence. |
| Design | Product Design & UX: design briefs, design systems, UX research synthesis, user flows, accessibility audit, and design handoff. |
| Founder | Founder/CEO: investor relations, market research, hiring, data and metrics, finance and runway, board prep, plans, pitch deck, and sales or investor emails. |
These kits are derived from the following upstream repositories. We keep a clone of upstream at cloned_kits/ for reference and sync.
| Kit | Upstream plugin | Upstream repo | Upstream path |
|---|---|---|---|
| CX | customer-support | anthropics/knowledge-work-plugins | customer-support/ |
| Marketing | marketing | anthropics/knowledge-work-plugins | marketing/ |
| Product | product-management | anthropics/knowledge-work-plugins | product-management/ |
| GTM | sales | anthropics/knowledge-work-plugins | sales/ |
| Design | — | — | — |
| Founder | — | — | — |