Help us improve
Share bugs, ideas, or general feedback.
From pm-product-discovery
Prepares customer interview scripts or summarizes transcripts into structured insights.
npx claudepluginhub phuryn/pm-skills --plugin pm-product-discoveryHow this command is triggered — by the user, by Claude, or both
Slash command
/pm-product-discovery:interview [prep|summarize] <topic or transcript>The summary Claude sees in its command listing — used to decide when to auto-load this command
# /interview -- Customer Interview Prep & Summary Two modes: **prep** creates a structured interview script before you talk to customers, **summarize** extracts insights after you've done the interview. ## Invocation ## Modes --- ### Prep Mode Create a structured interview script tailored to your research question. #### Workflow **Step 1: Understand the Research Goal** Ask the user: - What are you trying to learn? (specific research question) - Who are you interviewing? (segment, role, relationship to product) - How much time do you have? (15 min, 30 min, 60 min) - What decisions...
/interviewPrepares structured customer interview scripts (prep mode) or summarizes transcripts into actionable insights with JTBD, pain points, and action items (summarize mode).
/interviewPrepare an interview script or summarize an interview transcript into structured insights.
/interviewGenerates a Mom Test customer interview script for a product or feature. Includes opening rapport-builder, workflow questions, pain probes, and red flag warnings.
/interview-customersDesign and conduct structured customer interviews to understand problems deeply.
/interview-synthesisSynthesizes user research interviews from provided context into structured insights using discover-interview-synthesis skill and template.
/researchGenerates a user interview script from a PRD using the Mom Test methodology. Detects gaps, maps PRD to questions, and produces a full interview guide with briefing and moderator notes.
Share bugs, ideas, or general feedback.
Two modes: prep creates a structured interview script before you talk to customers, summarize extracts insights after you've done the interview.
/interview prep Onboarding experience for enterprise users
/interview summarize [paste transcript or upload file]
/interview # asks which mode you need
Create a structured interview script tailored to your research question.
Step 1: Understand the Research Goal
Ask the user:
Step 2: Generate Interview Script
Apply the interview-script skill:
## Interview Script: [Research Topic]
**Research Question**: [what we're trying to learn]
**Target Participant**: [who]
**Duration**: [X] minutes
### Warm-up (3-5 min)
[Rapport-building questions, role/context understanding]
### Core Exploration (15-40 min)
[JTBD probing, past behavior, current workflow, pain points]
- For each question: the question + why you're asking it + follow-up prompts
### Specific Topics (5-10 min)
[Targeted questions about specific features or concepts — if needed]
### Wrap-up (3-5 min)
[Open-ended closing, referral ask, next steps]
### Note-Taking Template
[Pre-formatted template to capture insights during the interview]
### Red Flags to Watch For
[Signs the conversation is going off-track or the participant is being polite rather than honest]
Step 3: Customize and Review
Transform an interview transcript into structured, actionable insights.
Step 1: Accept the Transcript
Accept in any format:
If the input is rough notes rather than a full transcript, work with what's available and note the limitations.
Step 2: Extract and Structure
Apply the summarize-interview skill:
Parse the transcript to identify:
Step 3: Generate Interview Summary
## Interview Summary
**Participant**: [anonymized profile — role, segment, experience]
**Date**: [if known]
**Duration**: [if known]
**Interviewer**: [if known]
### Key Insights
1. **[Insight]** — [supporting evidence/quote]
2. **[Insight]** — [supporting evidence/quote]
3. ...
### Jobs to Be Done
- **Primary JTBD**: [When I..., I want to..., so I can...]
- **Related JTBDs**: [additional jobs]
### Current Workflow
[How the participant currently solves the problem, step by step]
### Pain Points
| Pain Point | Severity | Quote |
|-----------|----------|-------|
### Satisfaction Signals
| What Works | Why | Quote |
|-----------|-----|-------|
### Notable Quotes
> "[quote]" — on [topic]
### Assumptions Validated / Invalidated
| Assumption | Status | Evidence |
|-----------|--------|----------|
### Action Items
- [ ] [Follow-up action from this interview]
- [ ] [Research question to explore further]
### Raw Notes
[If helpful, include annotated key sections]
Save the summary as a markdown file.
Step 4: Connect to Broader Research
Offer: