Pax8 Products

Pax8 Product Catalog

Overview

The Pax8 product catalog contains thousands of cloud software products from hundreds of vendors. MSPs use the catalog to find the right products for their clients, check pricing, and understand provisioning requirements. Products range from Microsoft 365 and Azure to security tools, backup solutions, and line-of-business applications. Each product has associated pricing tiers, billing terms, and provisioning details that determine how it is ordered and managed.

MCP Tools

Available Tools

Tool	Description	Key Parameters
pax8-list-products	Search and browse the product catalog	productName, page, size, vendorName, search
pax8-get-product-by-uuid	Get a single product's details	productId (required)
pax8-get-product-pricing-by-uuid	Get product pricing tiers	productId (required), companyId (optional)

Search Products

Call pax8-list-products with optional parameters:

• Search by name: Set productName or search to a product name or keyword
• Filter by vendor: Set vendorName to a vendor name (e.g., Microsoft, SentinelOne, Acronis)
• Paginate: Set page (0-based) and size (up to 200)

Example: Find Microsoft 365 products:

• pax8-list-products with vendorName=Microsoft, search=365, size=200

Example: Search for backup products:

• pax8-list-products with search=backup, size=200

Get Product Details

Call pax8-get-product-by-uuid with the productId parameter.

Example:

• pax8-get-product-by-uuid with productId=f9e8d7c6-b5a4-3210-fedc-ba0987654321

Get Product Pricing

Call pax8-get-product-pricing-by-uuid with the productId parameter. Optionally pass companyId to get company-specific pricing.

Example:

• pax8-get-product-pricing-by-uuid with productId=f9e8d7c6-b5a4-3210-fedc-ba0987654321

Example with company-specific pricing:

• pax8-get-product-pricing-by-uuid with productId=f9e8d7c6-..., companyId=a1b2c3d4-...

Key Concepts

Product Hierarchy

Products in Pax8 follow a hierarchical structure:

Level	Description	Example
Vendor	The software publisher	Microsoft, SentinelOne, Acronis
Product	A specific offering	Microsoft 365 Business Premium
SKU/Pricing	Billing terms and tiers	Monthly, Annual, per-user, per-device

Product Types

Type	Description	Examples
Seat-based	Per-user licensing	Microsoft 365, Google Workspace
Usage-based	Pay for what you consume	Azure, AWS
Device-based	Per-device licensing	Endpoint security, RMM
Flat-rate	Fixed monthly fee	Domain registration, hosted services
Tiered	Price varies by quantity	Backup storage tiers

Billing Terms

Term	Description
Monthly	Month-to-month billing, cancel anytime
Annual	12-month commitment, typically discounted
Triennial	3-year commitment, deepest discount
One-Time	Single purchase (e.g., setup fees)
Trial	Free trial period before billing begins

Provisioning Types

Type	Description
Automated	Instantly provisioned through Pax8
Manual	Requires manual setup by vendor or Pax8
Hybrid	Automated creation with manual configuration steps

Field Reference

Product Fields

Field	Type	Description
id	UUID	Product unique identifier
name	string	Product display name
vendorName	string	Vendor/publisher name
vendorId	UUID	Vendor unique identifier
description	string	Product description
sku	string	Product SKU code
unitOfMeasurement	string	Licensing unit (e.g., "User", "Device", "GB")
billingTermOptions	array	Available billing terms
provisioningType	string	How the product is provisioned
minQuantity	integer	Minimum order quantity
maxQuantity	integer	Maximum order quantity
active	boolean	Whether the product is available for ordering
category	string	Product category

Pricing Fields

Field	Type	Description
id	UUID	Pricing record ID
productId	UUID	Associated product ID
billingTerm	string	Billing term (Monthly, Annual)
unitPrice	decimal	Price per unit
flatPrice	decimal	Flat fee (if applicable)
partnerBuyPrice	decimal	MSP cost price
suggestedRetailPrice	decimal	Suggested end-user price
currency	string	Currency code (e.g., "USD")
startDate	date	Pricing effective date
endDate	date	Pricing expiration date

Common Workflows

Find the Right Product for a Client

1. Call pax8-list-products with search set to the product keyword and optionally vendorName
2. Review the results for matching products
3. For each candidate, call pax8-get-product-by-uuid to check details (active status, min/max quantity, provisioning type)
4. Call pax8-get-product-pricing-by-uuid to compare pricing tiers

Compare Product Pricing

1. Identify the product IDs you want to compare
2. For each product, call pax8-get-product-pricing-by-uuid with the productId
3. Compare partnerBuyPrice (your cost) and suggestedRetailPrice (recommended client price)
4. Calculate margin: (suggestedRetailPrice - partnerBuyPrice) / suggestedRetailPrice * 100

Microsoft 365 Product Finder

Common M365 plans MSPs order through Pax8:

• Microsoft 365 Business Basic
• Microsoft 365 Business Standard
• Microsoft 365 Business Premium
• Microsoft 365 E3
• Microsoft 365 E5
• Exchange Online Plan 1/2
• Microsoft Teams Essentials
• Microsoft Defender for Business

To find these, call pax8-list-products with vendorName=Microsoft and search=365 (or Defender, Exchange, etc.).

Build a Product Catalog Export

1. Call pax8-list-products with size=200 and page=0
2. Paginate through all pages by incrementing page
3. For each product, call pax8-get-product-pricing-by-uuid to get pricing
4. Compile into a catalog with product name, vendor, SKU, unit, monthly price, annual price, and margin

Response Examples

Product:

{
  "id": "f9e8d7c6-b5a4-3210-fedc-ba0987654321",
  "name": "Microsoft 365 Business Premium",
  "vendorName": "Microsoft",
  "description": "Best-in-class Office apps with advanced security and device management",
  "sku": "CFQ7TTC0LCHC",
  "unitOfMeasurement": "User",
  "billingTermOptions": ["Monthly", "Annual"],
  "provisioningType": "Automated",
  "minQuantity": 1,
  "maxQuantity": 300,
  "active": true
}

Pricing:

{
  "content": [
    {
      "id": "p1r2i3c4-e5f6-7890-abcd-ef1234567890",
      "productId": "f9e8d7c6-b5a4-3210-fedc-ba0987654321",
      "billingTerm": "Monthly",
      "unitPrice": 18.90,
      "partnerBuyPrice": 18.90,
      "suggestedRetailPrice": 22.00,
      "currency": "USD"
    },
    {
      "id": "p2r3i4c5-f6a7-8901-bcde-f12345678901",
      "productId": "f9e8d7c6-b5a4-3210-fedc-ba0987654321",
      "billingTerm": "Annual",
      "unitPrice": 17.10,
      "partnerBuyPrice": 17.10,
      "suggestedRetailPrice": 22.00,
      "currency": "USD"
    }
  ]
}

Error Handling

Common Errors

Error	Cause	Resolution
Product not found	Invalid product UUID	Verify the UUID with pax8-list-products
Pricing not found	Product may not have pricing configured	Check the Pax8 portal for pricing details
No results	Search term too specific	Try a shorter or broader search term

Best Practices

1. Cache product catalog - Products and pricing change infrequently; cache for 1-4 hours
2. Use vendor filter - Always filter by vendorName when you know the vendor to reduce result sets
3. Check pricing separately - Product listing does not include pricing; use pax8-get-product-pricing-by-uuid
4. Verify active status - Only order products where active is true
5. Check min/max quantities - Respect minQuantity and maxQuantity before placing orders
6. Understand billing terms - Annual commitments are cheaper but lock in for 12 months
7. Review provisioning type - Automated products are instant; manual products may take hours or days
8. Compare pricing tiers - Show clients the savings from annual vs. monthly commitment
9. Calculate margins - Use partnerBuyPrice vs. suggestedRetailPrice to understand margins
10. Paginate large catalogs - The full Pax8 catalog has thousands of products; always paginate

Related Skills

• Pax8 API Patterns - MCP tools reference and connection info
• Pax8 Subscriptions - Active product subscriptions
• Pax8 Orders - Ordering products
• Pax8 Companies - Client company management
• Pax8 Invoices - Billing for products