Domotz Alerts

Domotz Alerts

Overview

Domotz provides a comprehensive alerting system that monitors device status, network conditions, and sensor results. Alerts are generated when monitored conditions meet configured thresholds and can be routed to various notification channels including email, webhooks, and PSA integrations.

Key Concepts

Alert Types

• Device Status - Device goes online/offline
• SNMP Threshold - SNMP polled value exceeds configured threshold
• Port Status - TCP port becomes reachable/unreachable
• Domotz Eyes - Sensor check fails or exceeds latency threshold
• Agent Status - Agent goes offline
• Speed Test - Bandwidth drops below threshold
• New Device - Previously unseen device appears on network

Alert Profiles

Alert profiles define the conditions and notification channels for alerts. Each profile specifies:

• Trigger condition - What event generates the alert
• Severity - Priority level of the alert
• Notification channels - Where alerts are sent (email, webhook, PSA)
• Scope - Which agents/devices the profile applies to

Alert Lifecycle

1. Triggered - Condition met, alert created
2. Active - Alert is ongoing
3. Resolved - Condition cleared, alert closed

API Patterns

List Active Alerts

domotz_list_alerts

Parameters:

• agent_id -- Filter alerts by agent (optional)
• page -- Page number
• page_size -- Results per page

Example response:

[
  {
    "id": 5678,
    "agent_id": 12345,
    "device_id": 789,
    "type": "device_status",
    "severity": "critical",
    "message": "Device 'Core Switch' went OFFLINE",
    "created_at": "2026-03-27T14:00:00Z",
    "status": "active"
  }
]

Get Alert Details

domotz_get_alert

Parameters:

• alert_id -- The specific alert ID

List Alert Profiles

domotz_list_alert_profiles

Parameters:

• agent_id -- Filter profiles by agent (optional)

Common Workflows

Check Active Alerts Across All Sites

1. Call domotz_list_agents to get all agents
2. For each agent, call domotz_list_alerts
3. Aggregate alerts across all sites
4. Sort by severity (critical first)
5. Present a summary table with alert type, device, site, and age

Review Alert Profile Coverage

1. Call domotz_list_alert_profiles
2. Check which agents/devices are covered
3. Identify gaps in monitoring coverage
4. Recommend additional profiles for unmonitored conditions

Alert Triage

1. List active alerts sorted by severity
2. Group by agent (site) to identify sites with most issues
3. Check device status for each alerted device
4. Prioritize critical alerts for immediate action
5. Recommend resolution steps based on alert type

Error Handling

No Active Alerts

Cause: No conditions currently triggered (this is good) Solution: Verify alert profiles are configured; check that agents are online

Alert Profile Not Found

Cause: Invalid profile ID or profile has been deleted Solution: List current profiles to verify available IDs

Too Many Alerts

Cause: Noisy monitoring or cascading failure Solution: Check for agent-level issues; review alert profile thresholds

Best Practices

• Configure alerts for all critical network devices (switches, routers, firewalls)
• Set up device offline alerts with appropriate delay to avoid flapping
• Use SNMP threshold alerts for bandwidth, CPU, and disk monitoring
• Route critical alerts to PSA for automatic ticket creation
• Review and tune alert profiles periodically to reduce noise
• Monitor agent offline alerts to detect site connectivity issues
• Group alerts by site when triaging to identify root causes

Related Skills

• api-patterns - Pagination and rate limiting
• agents - Agents that generate alerts
• devices - Devices that trigger alerts
• network - Network conditions that cause alerts
• eyes - Sensor checks that generate alerts