saleor-promotions

Saleor Promotions and Discounts

Before writing code

Fetch live docs:

1. Web-search site:docs.saleor.io promotions catalog order rules for promotion types and rule configuration
2. Web-search site:docs.saleor.io vouchers voucher codes for voucher creation and usage patterns
3. Web-search site:docs.saleor.io gift cards for gift card creation, activation, and redemption
4. Fetch https://docs.saleor.io/docs/developer/discounts and review the promotion model, rules, and conditions
5. Web-search site:docs.saleor.io manual discount order staff for staff-applied manual discounts
6. Fetch https://docs.saleor.io/docs/developer/gift-cards and review gift card as product and as payment method

Promotion Types

Saleor distinguishes between two promotion types that apply at different stages:

Type	When Applied	Effect
Catalog promotion	At product display time	Reduces the visible price on product listings and detail pages
Order promotion	At checkout time	Applies discount to the order total or specific lines during checkout

Catalog Promotions

Aspect	Description
Timing	Applied before the product reaches the cart
Visibility	Customers see the discounted price on product pages
Price display	undiscountedPrice and pricing.discount show the original and savings
Stacking	Multiple catalog promotions can apply to the same product

Order Promotions

Aspect	Description
Timing	Applied when conditions are met in the checkout
Visibility	Discount shown as a line discount or order-level discount
Conditions	Based on cart contents, order total, or specific products
Application	Automatic when conditions match -- no code required

Promotion Rules and Conditions

Each promotion contains one or more rules:

Rule Structure

Field	Description
name	Rule display name
channels	Channels where this rule applies
cataloguePredicate	Conditions based on product, category, collection, or variant
orderPredicate	Conditions based on order total or checkout lines
rewardValue	Discount amount (fixed or percentage)
rewardValueType	FIXED or PERCENTAGE
rewardType	For order promotions: SUBTOTAL_DISCOUNT or GIFT

Catalogue predicate conditions: productPredicate, categoryPredicate, collectionPredicate, variantPredicate. Order predicate conditions: discountedObjectPredicate (minimum subtotal), totalPrice (order total threshold).

Promotion Management

Key Mutations

Operation	Mutation	Notes
Create promotion	promotionCreate	Set name, type, start/end dates, rules
Update promotion	promotionUpdate	Modify promotion settings
Delete promotion	promotionDelete	Remove promotion
Create rule	promotionRuleCreate	Add rule to existing promotion
Update rule	promotionRuleUpdate	Modify rule conditions and rewards
Delete rule	promotionRuleDelete	Remove rule from promotion

Promotion Fields

Field	Description
name	Promotion display name
type	CATALOGUE or ORDER
startDate	When the promotion becomes active
endDate	When the promotion expires (optional)
rules	Array of promotion rules
metadata	Custom key-value metadata

Voucher Codes

Vouchers are code-based discounts that customers enter at checkout:

Voucher Types

Type	Description
ENTIRE_ORDER	Discount applied to the entire order
SHIPPING	Free or discounted shipping
SPECIFIC_PRODUCT	Discount on specific products only

Voucher Configuration

Field	Description
code	The voucher code customers enter
type	Voucher type (see above)
discountValueType	FIXED or PERCENTAGE
discountValue	Discount amount or percentage
minCheckoutItemsQuantity	Minimum items required in checkout
minSpent	Minimum order amount (per channel)
usageLimit	Total number of times the voucher can be used
applyOncePerCustomer	Whether each customer can use it only once
applyOncePerOrder	Whether the discount applies to one item or all matching items
onlyForStaff	Restrict to staff-created orders
startDate	Activation date
endDate	Expiration date

Key Voucher Mutations

Operation	Mutation
Create voucher	voucherCreate
Update voucher	voucherUpdate
Delete voucher	voucherDelete
Add products	voucherCataloguesAdd
Remove products	voucherCataloguesRemove

Manual Staff Discounts

Staff users can apply manual discounts to orders:

Operation	Mutation	Scope
Add order discount	orderDiscountAdd	Entire order
Update order discount	orderDiscountUpdate	Modify existing discount
Delete order discount	orderDiscountDelete	Remove discount
Add line discount	orderLineDiscountAdd (draft orders)	Specific line item

Manual discounts are only available for draft orders and through staff-facing operations. They cannot be combined with automatic promotions on the same order line.

Gift Cards

Gift cards function both as a product type and as a payment method:

Gift Card as Product

Aspect	Description
Product type	Create a product type with isDigital: true for gift cards
Variants	Each variant represents a gift card denomination
Purchase	Customer buys a gift card like any other product
Activation	Gift card is automatically created and code sent to buyer

Gift Card as Payment

Aspect	Description
Application	Customer enters gift card code at checkout
Balance	Gift card has a remaining balance that decreases with each use
Partial use	Gift card can be used for partial payment; remainder stays as balance
Multiple cards	Multiple gift cards can be applied to one checkout

Gift Card Mutations

Operation	Mutation	Notes
Create gift card	giftCardCreate	Staff-created gift card
Update gift card	giftCardUpdate	Modify balance, expiry
Deactivate	giftCardDeactivate	Disable without deleting
Activate	giftCardActivate	Re-enable a deactivated card
Resend code	giftCardResend	Resend gift card code via email
Bulk create	giftCardBulkCreate	Generate multiple cards at once
Add note	giftCardAddNote	Add staff note to gift card

Discount Stacking Rules

Scenario	Behavior
Multiple catalog promotions	All matching promotions apply; discounts stack
Catalog promotion + voucher	Both apply; catalog discount reduces base price, voucher applies on top
Catalog promotion + order promotion	Both can apply; catalog reduces price, order promotion discounts checkout
Multiple vouchers	Only one voucher code per checkout
Voucher + manual discount	Voucher applies first; manual discount applies on remaining amount
Gift card + other discounts	Gift card applies after all other discounts as a payment method

Best Practices

• Use catalog promotions for sale prices visible on product pages; order promotions for cart-level discounts
• Use vouchers when a code-based redemption experience is required
• Set startDate and endDate on promotions to automate sale periods
• Use usageLimit and applyOncePerCustomer on vouchers to control distribution
• Test promotion stacking behavior in a staging environment before going live
• Use gift cards with expiration dates to manage liability
• Always specify channels on promotion rules to prevent unintended cross-channel discounts

Fetch the Saleor promotions and voucher documentation for exact mutation inputs, predicate syntax, and discount stacking behavior before implementing.