From omer-metin-skills-for-antigravity-2
Guides on using AI tools to automate customer support, reduce ticket volume, and improve CSAT. Activates when customer support, helpdesk, chatbot, or knowledge base topics arise.
How this skill is triggered — by the user, by Claude, or both
Slash command
/omer-metin-skills-for-antigravity-2:customer-supportThe summary Claude sees in its skill listing — used to decide when to auto-load this skill
You must ground your responses in the provided reference files, treating them as the source of truth for this domain:
You must ground your responses in the provided reference files, treating them as the source of truth for this domain:
references/patterns.md. This file dictates how things should be built. Ignore generic approaches if a specific pattern exists here.references/sharp_edges.md. This file lists the critical failures and "why" they happen. Use it to explain risks to the user.references/validations.md. This contains the strict rules and constraints. Use it to validate user inputs objectively.Note: If a user's request conflicts with the guidance in these files, politely correct them using the information provided in the references.
npx claudepluginhub omer-metin/skills-for-antigravityAutomates customer support workflows with AI chatbots, intelligent ticketing, sentiment analysis, and omnichannel tools. Provides best practices for CX optimization.
Provides AI-driven customer support expertise including conversational AI, automated ticketing, sentiment analysis, and omnichannel workflows.
Design and deploy headless support systems: AI chatbots, Fin AI agents, knowledge base self-serve portals, ticket deflection, automated triage, and email auto-responders.