Skill

Multi-Source Signal Synthesiser Skill

Synthesizes user signals from interviews, support tickets, NPS, reviews into weighted insight briefs, surfacing convergence, divergence, and underlying needs over surface requests.

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Reconcile user signals from multiple sources — interviews, support tickets, NPS,

SKILL.md

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Parent Repo Stars73

Parent Repo Forks17

Last CommitMar 23, 2026

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Multi-Source Signal Synthesiser Skill

Purpose

Reconcile user signals from multiple sources — interviews, support tickets, NPS, app reviews, sales calls — into a unified, weighted insight brief that surfaces the underlying need rather than the surface-level request.

Source Weighting (default — adapt to your context)

Direct research (interviews, usability tests): weight 5

Support tickets (unprompted pain signals): weight 4

NPS verbatims: weight 3

App store reviews: weight 2

Sales call summaries (filtered through sales lens): weight 2

Anecdote or single report: weight 1

Process

Accept inputs from any combination of the source types above

Tag each signal by source and apply weight

Look for CONVERGENCE: same underlying need appearing across 3+ sources

Look for DIVERGENCE: contradictory signals suggesting user segmentation

Distinguish surface request from underlying need (e.g. "faster export" may mean "I don't trust the data will be there when I need it")

Produce ranked insights by weighted frequency

Output Format

User Signal Synthesis — [Date / Period]

Sources included: [list] Total signals processed: [n]

Insight 1: [Underlying need, not feature request]

Confidence: High / Medium / Low (based on source diversity and weight)

Evidence: [Signals from each source supporting this]

Conflicting signals: [Any contradicting evidence and how to interpret it]

Product implication: [Specific, not generic]

[Repeat for top 3-5 insights]

Divergent Signals (Possible Segmentation)

[Where user groups appear to have genuinely different needs]

What the Data Does NOT Tell Us

[Gaps that require further research before acting]

OpenClaw Configuration

Connect to: Notion (research docs), support inbox, NPS tool, app review feed. Schedule: weekly synthesis run, diff output showing new signals only.