outlook

Outlook

When to Use

• User asks about email, Outlook, or inbox
• User wants to send, read, reply to, forward, or manage emails
• User asks to check unread messages or search emails
• User asks to organize emails (move, delete, mark read/unread)
• User asks to draft an email for review before sending

Tools

Reading & Searching

• outlook_list_messages — List emails with filters (folder, sender, read status, OData filter)
• outlook_get_message — Get full email details (body, headers, attachments)
• outlook_search_emails — Search by keyword across subject, body, sender
• outlook_get_attachment — List or download email attachments

Sending & Replying

• outlook_send_email — Send a new email (to, cc, bcc, subject, HTML body, importance)
• outlook_reply — Reply to sender only
• outlook_reply_all — Reply to all recipients
• outlook_forward — Forward an email to new recipients

Drafts

• outlook_create_draft — Create a draft for review before sending
• outlook_update_draft — Edit subject, body, or recipients on an existing draft
• outlook_send_draft — Send a completed draft

Organization

• outlook_move_message — Move email to a different folder
• outlook_delete_message — Move email to Deleted Items
• outlook_mark_read — Mark as read or unread
• outlook_list_folders — List all mail folders (needed for folder IDs)

Common Patterns

Check unread emails from a specific sender

1. outlook_list_messages with filter: from/emailAddress/address eq 'user@domain.com' and isRead eq false

Reply to a specific email

1. outlook_list_messages to find the email
2. outlook_get_message to read the full content
3. outlook_reply with the messageId

Draft and review workflow

1. outlook_create_draft with content
2. Share draft details with user for review
3. outlook_update_draft if changes needed
4. outlook_send_draft when approved

Professional Email Etiquette

• Use appropriate greeting and sign-off
• Keep replies concise and professional
• Use HTML formatting for structure when helpful
• Include context from the original email in replies
• Set appropriate importance level (default: normal)

See Also

• teams — for Teams messaging
• sharepoint — for handling email attachments via SharePoint