Net Promoter Score

Guides collecting and prioritizing user feedback via 1-on-1s, surveys, NPS, in-app widgets, feature boards; implements simple feedback DB tables and contextual triggers.

Generates PMF surveys and analyzes results using Rahul Vohra's Superhuman framework. Measures 'very disappointed' score against 40% benchmark for product-market fit.

Categorizes, scores, and prioritizes customer feedback from support tickets, app reviews, and surveys into actionable reports with feature request rankings, sentiment trends, and action items.