servicenow
By jschuller
ServiceNow admin toolkit — incidents, CMDB, update sets, table explorer. 18 MCP tools + 4 guided skills.
Component Overview
Install
npx claudepluginhub kylburns89/servicenow-claude-plugins --plugin pluginComponent Details
Commands (4)
Explore CMDB — CI hierarchy, dependencies, health metrics, data quality, and CSDM service taxonomy.
Explore ServiceNow tables — schema discovery, field types, data profiling, table search, and comparison.
Review ServiceNow update sets — list sets by state, deep-review changes, compare sets, or run pre-promotion checks.
Triage ServiceNow incidents — list open incidents, assess priority, investigate a specific INC, or analyze trends.
Skills (4)
Exploring any ServiceNow table — schema, field types, sample records, relationships, and data patterns. Use when the user mentions tables, schemas, fields, data dictionary, sys_dictionary, sys_db_object, table structure, "what fields does X have," or wants to understand a ServiceNow table they haven't worked with before.
Reviewing, analyzing, and comparing ServiceNow update sets before promotion. Shows changes, risks, dependencies, and conflicts. Use when the user mentions update sets, customizations, promotion, code review, change tracking, pre-deployment review, sys_update_xml, customer updates, "what changed in this update set," or "is this safe to promote."
Exploring CMDB configuration items, CI class hierarchy, relationships, health metrics, data quality, and CSDM compliance. Use when the user mentions CMDB, configuration items, CIs, CI classes, dependencies, relationships, CMDB health, data quality, duplicates, orphaned CIs, CSDM, service taxonomy, Data Foundations certification, staleness, compliance scores, or "show me what depends on X."
Creating, triaging, updating, and analyzing ServiceNow incidents. Assess severity, check affected CIs, find related incidents, and recommend assignments. Use when the user mentions incidents, INC numbers, outages, service disruptions, ticket creation, triage, priority, severity, ITSM operations, SLA breaches, assignment groups, "what's on fire," or "open P1 incidents."
MCP Servers (1)
README
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