Customer Success Manager — health monitoring, churn prevention, expansion, onboarding quality, proactive customer engagement
npx claudepluginhub hpsgd/turtlestack --plugin customer-successAnalyse churn risk for a customer or segment — diagnose root cause, design intervention, and define success criteria for retention.
Plan expansion revenue for a healthy customer — identify signals, frame as enablement, and design an expansion approach.
Assess customer health across product adoption, engagement, relationship, value realisation, and commercial dimensions. Identify at-risk accounts and recommend interventions.
Create a customer onboarding playbook with milestones, success criteria, and escalation triggers. Produces a structured playbook for a customer segment. Use when formalising onboarding for a new segment or improving time-to-value.
Prepare a Quarterly Business Review for a customer account. Produces a structured QBR document with value delivered, usage highlights, and strategic recommendations. Use before quarterly customer meetings.
Battle-tested Claude Code plugin for engineering teams — 38 agents, 156 skills, 72 legacy command shims, production-ready hooks, and selective install workflows evolved through continuous real-world use
Uses power tools
Uses Bash, Write, or Edit tools
Complete collection of battle-tested Claude Code configs from an Anthropic hackathon winner - agents, skills, hooks, rules, and legacy command shims evolved over 10+ months of intensive daily use
Unity Development Toolkit - Expert agents for scripting/refactoring/optimization, script templates, and Agent Skills for Unity C# development
Complete creative writing suite with 10 specialized agents covering the full writing process: research gathering, character development, story architecture, world-building, dialogue coaching, editing/review, outlining, content strategy, believability auditing, and prose style/voice analysis. Includes genre-specific guides, templates, and quality checklists.
Efficient skill management system with progressive discovery — 410+ production-ready skills across 33+ domains
Complete collection of battle-tested Claude Code configs from an Anthropic hackathon winner - agents, skills, hooks, and rules evolved over 10+ months of intensive daily use