Triage tickets, draft responses, escalate issues, and build your knowledge base. Research customer context and turn resolved issues into self-service content.
Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.
Multi-source research on a customer question or topic with source attribution. Use when a customer asks something you need to look up, investigating whether a bug has been reported before, checking what was previously told to a specific account, or gathering background before drafting a response.
Draft a professional customer-facing response tailored to the situation and relationship. Use when answering a product question, responding to an escalation or outage, delivering bad news like a delay or won't-fix, declining a feature request, or replying to a billing issue.
Draft a knowledge base article from a resolved issue or common question. Use when a ticket resolution is worth documenting for self-service, the same question keeps coming up, a workaround needs to be published, or a known issue should be communicated to customers.
Triage and prioritize a support ticket or customer issue. Use when a new ticket comes in and needs categorization, assigning P1-P4 priority, deciding which team should handle it, or checking whether it's a duplicate or known issue before routing.
External network access
Connects to servers outside your machine
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Sign in to claimBased on adoption, maintenance, documentation, and repository signals. Not a security audit or endorsement.
AI specialists for every role at your company.
Sales preps calls. Engineers ship PRs. Finance closes the month. Marketing ships campaigns. Each role gets Claude tuned to their work and connected to their real tools (HubSpot, Slack, Snowflake, Notion, Linear).
pace.tools · Cookbook · Docs · Catalog
Pace is a curated bundle of AI agents you install into Cowork (the Claude desktop app) or Claude Code (the CLI). One agent per role, each one fluent in that role's vocabulary and connected to the SaaS tools the team already uses.
/pace router for the commands that are specific to your
company. /pace teach captures how your team actually works once;
everything else builds on it.For front-end code-level design, Pace defers to impeccable; the installer offers to bring it.
Open Cowork → Plugins → Add marketplace → paste:
GoldenBerry-SO/Pace
Then install whichever plugin matches your role: sales, marketing,
engineering, data, finance, ...
claude plugin marketplace add GoldenBerry-SO/Pace
claude plugin install sales@pace
Or use the guided picker:
npx pace-tools install
Just describe what you need. The skills auto-trigger from natural language; you don't need to remember commands.
Prep me for the Acme call tomorrow.
> sales / call-prep fires, pulls HubSpot history + recent news, drafts the brief.
Write a SQL query for monthly active users by plan tier, last 6 months.
> data / write-query takes over, drafts the query, runs it against Snowflake if connected.
Review this PR. Look for real bugs first.
> engineering / code-review takes the PR, reads the diff, posts comments.
For your team's own commands, use the /pace router:
/pace teach # one-time: capture how your company works
/pace standup # then: anything you've authored as a /pace:* command
The engineering plugin includes 34 engineering skills. Beyond the obvious
review/test/diagnose ones, there's a disciplined stacked-PR
workflow: spec → implement → review → topr → next. See
the engineering cookbook
for the deep-dive.
pace.tools/
├── skill/ ← the /pace router (your team's commands)
├── plugins/ ← the 50-plugin catalog
│ ├── sales/ ← Anthropic-authored, imported verbatim
│ ├── engineering/ ← Anthropic + PiXeL16/skills + authored
│ ├── ...
│ └── partner-built/ ← Apollo, Common Room, Slack, etc.
├── .claude-plugin/
│ └── marketplace.json ← registers all 50 plugins
├── site/ ← pace.tools (Astro)
├── cli/ ← npx pace-tools CLI
└── NOTICE.md ← full attribution
Pace is open source, fork it, rename the router, write commands specific to your operation. We also help companies adopt Pace end-to-end: install + connector setup, command authoring tuned to your team's workflows, training, and ongoing enablement.
Talk to GoldenBerry · About GoldenBerry
See NOTICE.md for full attribution. Apache 2.0 throughout.
Company-wide skills for AI coding agents. One router (/pace), many commands across engineering, product, ops, marketing. Built on the same install tech as impeccable.
Search across all of your company's tools in one place. Find anything across email, chat, documents, and wikis without switching between apps.
Manage tasks, plan your day, and build up memory of important context about your work. Syncs with your calendar, email, and chat to keep everything organized and on track.
Create, customize, and manage plugins tailored to your organization's tools and workflows. Configure MCP servers, adjust plugin behavior, and adapt templates to match how your team works.
Company-wide skills for AI coding agents. One router (/pace), many commands across engineering, product, ops, marketing. Built on the same install tech as impeccable.
npx claudepluginhub goldenberry-so/pace --plugin customer-supportMemory compression system for Claude Code - persist context across sessions
Standalone image generation plugin using Nano Banana MCP server. Generates and edits images, icons, diagrams, patterns, and visual assets via Gemini image models. No Gemini CLI dependency required.
Streamline people operations — recruiting, onboarding, performance reviews, compensation analysis, and policy guidance. Maintain compliance and keep your team running smoothly.
Write feature specs, plan roadmaps, and synthesize user research faster. Keep stakeholders updated and stay ahead of the competitive landscape.
Create content, plan campaigns, and analyze performance across marketing channels. Maintain brand voice consistency, track competitors, and report on what's working.
Prospect, craft outreach, and build deal strategy faster. Prep for calls, manage your pipeline, and write personalized messaging that moves deals forward.