helpscout

Runs locally (stdio) to provide Claude access to HelpScout customer support platform for tickets, conversations, and related queries. Requires HelpScout app ID and secret.

api-development

Add to Your Project

Copy this JSON into your .mcp.json to enable this server

Add to your .mcp.json:

{
  "mcpServers": {
    "helpscout": {
      "command": "npx",
      "args": [
        "-y",
        "help-scout-mcp-server"
      ],
      "env": {
        "HELPSCOUT_APP_ID": "${HELPSCOUT_APP_ID}",
        "HELPSCOUT_APP_SECRET": "${HELPSCOUT_APP_SECRET}",
        "REDACT_MESSAGE_CONTENT": "${REDACT_MESSAGE_CONTENT:-false}"
      }
    }
  }
}

Replace placeholder values for: HELPSCOUT_APP_SECRET

Security Considerations

Review these signals before enabling this server

Requires secrets

This MCP server needs API keys or credentials. Configure them in your environment before use.

Details

Server configuration and connection parameters

Commandnpx

Access Levelwrite

Arguments

Command-line arguments passed to the server process

-yhelp-scout-mcp-server

Environment Variables

Environment variables set when the server starts

HELPSCOUT_APP_ID=${HELPSCOUT_APP_ID}

HELPSCOUT_APP_SECRET=${HELPSCOUT_APP_SECRET}

REDACT_MESSAGE_CONTENT=${REDACT_MESSAGE_CONTENT:-false}

Required Secrets

Sensitive values you must provide — never committed to source control

HELPSCOUT_APP_SECRET

Stats

LanguageTypeScript

Parent stars40

Parent forks17

MaintenanceGood

Last CommitMar 31, 2026

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