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From helpscout-navigator
Runs locally (stdio) to provide Claude access to HelpScout customer support platform for tickets, conversations, and related queries. Requires HelpScout app ID and secret.
Copy this JSON into your .mcp.json to enable this server
Add to your .mcp.json:
{
"mcpServers": {
"helpscout": {
"command": "npx",
"args": [
"-y",
"help-scout-mcp-server"
],
"env": {
"HELPSCOUT_APP_ID": "${HELPSCOUT_APP_ID}",
"HELPSCOUT_APP_SECRET": "${HELPSCOUT_APP_SECRET}",
"REDACT_MESSAGE_CONTENT": "${REDACT_MESSAGE_CONTENT:-false}"
}
}
}
}Replace placeholder values for: HELPSCOUT_APP_SECRET
Review these signals before enabling this server
This MCP server needs API keys or credentials. Configure them in your environment before use.
Server configuration and connection parameters
npxCommand-line arguments passed to the server process
Environment variables set when the server starts
HELPSCOUT_APP_ID=${HELPSCOUT_APP_ID}HELPSCOUT_APP_SECRET=${HELPSCOUT_APP_SECRET}REDACT_MESSAGE_CONTENT=${REDACT_MESSAGE_CONTENT:-false}Sensitive values you must provide — never committed to source control
npx claudepluginhub drewburchfield/help-scout-mcp-server --plugin helpscout-navigator