resolution

resolution — Phase 5 Orchestration

Version: 2.0.0 Phase: 5 — Solution Validation Tools: websearch.sh (Cortex docs), mcp__mcp-gateway__confluence__confluence_search, mcp__mcp-gateway__mcp_jira__jira_search Gate: quality ≥ 85% (see gate.md) Reasoning Libraries: validate.md (citation rules), gate.md

---

Status Output (MANDATORY — print before any tool call)

At the very start of execution, output this exact block:

[ Phase 5 — Validation ]
Tools: websearch.sh (cortex docs), SF CLI (similar cases), JIRA gateway

Then before each tool call, output a one-liner: → {tool-name} {key parameter}

---

Purpose

Execute Phase 5 solution validation by calling knowledge and gateway tools directly. The goal is adversarial: try to BREAK the Phase 4 hypothesis against authoritative sources. Confirm or contradict weak assumptions using docs, JIRA, and Confluence. Only hypotheses that survive external validation proceed to deliverables.

validate_solution meta-orchestrator has been retired — this sub-skill calls cortex-docs, confluence-search, and JIRA gateway tools directly for more targeted, transparent lookups.

---

Procedure

Step 1 — Load Phase 4 context

From inv_context.json extract:

• hypothesis (primary survivor)
• weak_assumptions (unverified claims from Phase 4)
• phase_5_targets (specific validation targets from synthesis.md)
• confidence_tier

Step 2 — Search Cortex documentation

~/.cappy/tools/web-fallback/websearch.sh "site:docs-cortex.paloaltonetworks.com {hypothesis keywords} {product} {version}" 5

For each Phase 5 target, run a targeted docs search. Note: version-specific caveats, known limitations, recommended configurations.

Step 3 — Search JIRA for known issues

mcp__mcp-gateway__mcp_jira__jira_search({
  jql: "project IN (XSUP, XSOAR) AND text ~ \"{symptom keywords}\" ORDER BY updated DESC",
  limit: 10,
  fields: "summary,status,priority,resolution,fixVersions"
})

Look for: existing bugs, known workarounds, fix versions, similar escalations. A matching JIRA ticket is strong validation.

Step 4 — Search Confluence KB

mcp__mcp-gateway__confluence__confluence_search({
  query: "{hypothesis keywords}",
  limit: 10
})

Look for: TAC playbooks, known issue articles, resolution procedures.

Step 5 — Search similar closed cases

mcp__mcp-gateway__mcp_jira__jira_search({
  jql: "project IN (XSUP, XSOAR) AND text ~ \"{symptom}\" AND status = Closed ORDER BY updated DESC",
  fields: "summary,status,resolution,description",
  limit: 5
})

A closed case with the same root cause and a documented resolution is the strongest validation available.

Step 6 — FALSIFY weak assumptions against sources

For each weak_assumption from Phase 4:

<falsify>
  ASSUMPTION: "{weak_assumption}"
  SOURCE: {doc URL / JIRA ticket / Confluence page}
  RESULT: CONFIRMED — source states {X}
          | CONTRADICTED — source states {Y} — hypothesis may need revision
          | NO DATA — assumption remains unverified, flag for deliverable caveat
</falsify>

Step 7 — Verify claims (per validate.md citation rules)

For each source finding that supports the hypothesis:

<claim id="C-{N}">
  STATEMENT: "{validation finding}"
  <verify>
    Q: Which source contains this?
    A: {JIRA ticket / Confluence page / doc URL with section}
    Q: Does it apply to this product version?
    A: {version check}
  </verify>
  STATUS: VERIFIED | REJECTED | UNVERIFIED
</claim>

Step 8 — Check Phase 5 gate (per gate.md)

quality_score = (verified validation claims) / (total validation claims) × 100

IF quality ≥ 85%: gate PASSES.

IF quality < 85%:

• List which sources contradicted or failed to confirm the hypothesis
• Determine if contradictions are version-specific (can caveat) or fundamental (must revise hypothesis)
• Recovery options:
  1. Refine hypothesis to account for contradictions and re-validate
  2. Escalate to Praetorian / senior TAC if contradictions are fundamental
  3. Proceed with explicit unverified caveats documented in deliverable

---

Return Format

{
  "phase": 5,
  "gate_status": "PASS | FAIL",
  "quality_score": 0,
  "threshold": 85,
  "validation_sources": [
    { "source": "...", "type": "jira | confluence | docs | case", "finding": "...", "supports_hypothesis": true }
  ],
  "weak_assumptions_resolved": [
    { "assumption": "...", "resolution": "confirmed | contradicted | unverified" }
  ],
  "jira_matches": [{ "ticket": "...", "status": "...", "resolution": "..." }],
  "validated_hypothesis": "{hypothesis confirmed or refined based on Phase 5 sources — use Phase 4 hypothesis if all targets confirmed unchanged}",
  "claims_registered": 0,
  "recommendation": "Proceed to Phase 7 | Gate blocked: {reason}",
  "recovery_options": []
}

Do NOT proceed to Phase 7. Return this JSON to Main Claude.