investigating-insider-threat-indicators

Investigating Insider Threat Indicators

When to Use

Use this skill when:

• HR refers a departing employee for monitoring during their notice period
• DLP alerts indicate bulk data downloads or transfers to personal storage
• UEBA detects anomalous access patterns deviating significantly from peer baselines
• Management reports concerns about an employee accessing sensitive data outside their role

Do not use without proper legal authorization — insider threat investigations must be coordinated with HR, Legal, and Privacy teams before monitoring begins.

Prerequisites

• Legal authorization and HR referral documenting investigation justification
• SIEM with DLP, endpoint, email, proxy, and authentication log sources
• Data Loss Prevention (DLP) system (Microsoft Purview, Symantec, Forcepoint) with policy alerts
• Endpoint monitoring capability (EDR with USB/removable media logging)
• HR data feed providing employment status, notice dates, and access entitlements
• Chain of custody procedures for evidence preservation

Workflow

Step 1: Establish Investigation Scope and Legal Authorization

Before any monitoring, ensure proper authorization:

INSIDER THREAT INVESTIGATION AUTHORIZATION
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Case ID:           IT-2024-0089
Subject:           [Employee Name] — [Department]
Authorized By:     [CISO / General Counsel]
Referral Source:   HR — Employee submitted resignation, 2-week notice
Justification:     Employee has access to trade secrets and customer PII
Scope:             Email, file access, USB, cloud storage, printing
Duration:          2024-03-15 to 2024-03-29 (notice period)
Privacy Review:    Completed — compliant with acceptable use policy

Step 2: Build Activity Timeline from SIEM

Query comprehensive activity for the subject:

index=* (user="jsmith" OR src_user="jsmith" OR sender="jsmith@company.com"
         OR SubjectUserName="jsmith")
earliest="2024-03-01" latest=now
| eval event_category = case(
    sourcetype LIKE "%dlp%", "DLP",
    sourcetype LIKE "%proxy%", "Web Access",
    sourcetype LIKE "%email%", "Email",
    sourcetype LIKE "%WinEventLog%", "Endpoint",
    sourcetype LIKE "%o365%", "Cloud",
    sourcetype LIKE "%vpn%", "VPN",
    sourcetype LIKE "%badge%", "Physical Access",
    1=1, sourcetype
  )
| stats count by event_category, sourcetype, _time
| timechart span=1d count by event_category

Step 3: Detect Data Exfiltration Indicators

Bulk File Downloads (SharePoint/OneDrive):

index=o365 sourcetype="o365:management:activity" Operation IN ("FileDownloaded", "FileSynced")
UserId="jsmith@company.com" earliest=-30d
| stats count AS downloads, sum(eval(if(isnotnull(FileSize), FileSize, 0))) AS total_bytes,
        dc(SourceFileName) AS unique_files
  by UserId, SiteUrl, _time
| bin _time span=1d
| eval total_gb = round(total_bytes / 1073741824, 2)
| where downloads > 50 OR total_gb > 1
| sort - total_gb

USB/Removable Media Usage:

index=sysmon EventCode=1 Computer="WORKSTATION-JSMITH"
(CommandLine="*removable*" OR CommandLine="*usb*"
 OR Image="*\\xcopy*" OR Image="*\\robocopy*")
| table _time, Computer, User, Image, CommandLine
| append [
    search index=endpoint sourcetype="endpoint:device_connect"
    user="jsmith" device_type="removable"
    | table _time, user, device_name, device_serial, action
  ]
| sort _time

Email-Based Exfiltration:

index=email sourcetype="o365:messageTrace"
SenderAddress="jsmith@company.com"
| eval is_external = if(match(RecipientAddress, "@company\.com$"), 0, 1)
| eval has_attachment = if(isnotnull(AttachmentName), 1, 0)
| stats count AS total_emails,
        sum(is_external) AS external_emails,
        sum(has_attachment) AS with_attachments,
        sum(eval(if(is_external=1 AND has_attachment=1, 1, 0))) AS external_with_attach,
        sum(Size) AS total_size_bytes
  by SenderAddress
| eval external_attach_pct = round(external_with_attach / total_emails * 100, 1)
| eval total_size_mb = round(total_size_bytes / 1048576, 1)

Cloud Storage Upload Detection:

index=proxy user="jsmith"
(dest IN ("*dropbox.com", "*drive.google.com", "*onedrive.live.com",
          "*box.com", "*wetransfer.com", "*mega.nz")
 OR category="cloud-storage")
http_method=POST
| stats count AS uploads, sum(bytes_out) AS total_uploaded
  by user, dest, category
| eval uploaded_mb = round(total_uploaded / 1048576, 1)
| sort - uploaded_mb

Step 4: Analyze Access Pattern Anomalies

Accessing Sensitive Systems Outside Normal Scope:

index=auth user="jsmith" action=success earliest=-30d
| stats dc(app) AS unique_apps, values(app) AS apps_accessed by user
| join user type=left [
    | inputlookup role_app_mapping.csv
    | search role="Financial Analyst"
    | stats values(authorized_app) AS authorized_apps by role
    | eval user="jsmith"
  ]
| eval unauthorized = mvfilter(NOT match(apps_accessed, mvjoin(authorized_apps, "|")))
| where isnotnull(unauthorized)
| table user, unauthorized, authorized_apps

After-Hours and Weekend Activity:

index=* user="jsmith" earliest=-30d
| eval hour = tonumber(strftime(_time, "%H"))
| eval is_offhours = if(hour < 7 OR hour > 19, 1, 0)
| eval day = strftime(_time, "%A")
| eval is_weekend = if(day IN ("Saturday", "Sunday"), 1, 0)
| stats count AS total, sum(is_offhours) AS offhours, sum(is_weekend) AS weekend by user
| eval offhours_pct = round(offhours / total * 100, 1)
| eval weekend_pct = round(weekend / total * 100, 1)

Step 5: Correlate with HR and Physical Security Data

Compare activity to resignation timeline:

| makeresults
| eval user="jsmith",
       resignation_date="2024-03-15",
       last_day="2024-03-29",
       access_revocation="2024-03-29 17:00"
| join user [
    search index=* user="jsmith" earliest=-90d
    | bin _time span=1d
    | stats count AS daily_events, dc(sourcetype) AS data_sources by user, _time
  ]
| eval phase = case(
    _time < relative_time(now(), "-30d"), "Normal (Pre-Resignation)",
    _time >= strptime(resignation_date, "%Y-%m-%d") AND _time <= strptime(last_day, "%Y-%m-%d"),
      "Notice Period",
    1=1, "Transition"
  )
| chart avg(daily_events) AS avg_events by phase

Badge/Physical Access Correlation:

index=badge_access employee_id="jsmith" earliest=-30d
| stats count AS badge_events, values(door_name) AS doors_accessed,
        earliest(_time) AS first_badge, latest(_time) AS last_badge by employee_id
| eval areas = mvcount(doors_accessed)

Step 6: Preserve Evidence and Document Findings

Maintain chain of custody for all collected evidence:

import hashlib
import json
from datetime import datetime

evidence_log = {
    "case_id": "IT-2024-0089",
    "investigator": "soc_analyst_tier2",
    "collection_time": datetime.utcnow().isoformat(),
    "items": [
        {
            "item_id": "EV-001",
            "description": "Splunk export — all user activity 2024-03-01 to 2024-03-15",
            "file": "jsmith_activity_export.csv",
            "sha256": hashlib.sha256(open("jsmith_activity_export.csv", "rb").read()).hexdigest(),
            "collected_by": "analyst_doe",
            "collection_method": "Splunk search export"
        },
        {
            "item_id": "EV-002",
            "description": "DLP alert details — 47 policy violations",
            "file": "dlp_alerts_jsmith.json",
            "sha256": hashlib.sha256(open("dlp_alerts_jsmith.json", "rb").read()).hexdigest(),
            "collected_by": "analyst_doe",
            "collection_method": "Microsoft Purview export"
        }
    ]
}

with open(f"evidence_log_{evidence_log['case_id']}.json", "w") as f:
    json.dump(evidence_log, f, indent=2)

Key Concepts

Term	Definition
Insider Threat	Risk posed by individuals with legitimate access who misuse it for unauthorized purposes
Data Exfiltration	Unauthorized transfer of data outside the organization via email, USB, cloud, or other channels
DLP	Data Loss Prevention — technology monitoring and blocking unauthorized data transfers based on content policies
Notice Period Monitoring	Enhanced surveillance of departing employees during their resignation-to-departure window
Chain of Custody	Documented evidence handling procedures ensuring forensic integrity for potential legal proceedings
Need-to-Know Violation	Accessing information or systems beyond what is required for an employee's role or current tasks

Tools & Systems

• Microsoft Purview (formerly DLP): Data classification and loss prevention platform monitoring endpoints, email, and cloud storage
• Splunk UBA: User behavior analytics detecting insider threat patterns through ML-based anomaly detection
• Forcepoint Insider Threat: Dedicated insider threat detection platform with behavioral indicators and risk scoring
• DTEX InTERCEPT: Endpoint-based insider threat detection focusing on user activity metadata collection
• Code42 Incydr: Data risk detection platform specializing in file exfiltration monitoring across endpoints and cloud

Common Scenarios

• Departing Employee: Bulk download of customer lists and product roadmaps during two-week notice period
• Disgruntled Employee: After negative performance review, employee accesses executive salary data outside their role
• Contractor Overreach: External consultant accessing systems beyond contracted scope, downloading source code
• Account Misuse: Employee sharing credentials with unauthorized third party for competitive intelligence
• Sabotage Indicator: IT admin creating backdoor accounts and modifying system configurations before departure

Output Format

INSIDER THREAT INVESTIGATION REPORT — IT-2024-0089
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Subject:      jsmith (Financial Analyst, Finance Dept)
Period:       2024-03-01 to 2024-03-15
Status:       Employee resigned 2024-03-15, last day 2024-03-29

Key Findings:
  [HIGH]  3,847 files downloaded from SharePoint (12.4 GB) — 10x peer average
  [HIGH]  USB device connected 14 times during notice period (0 times prior month)
  [HIGH]  187 emails with attachments sent to personal Gmail
  [MEDIUM] After-hours activity increased 340% during notice period
  [MEDIUM] Accessed HR salary database 3 times (not authorized for role)

Timeline:
  Mar 01-14:  Normal activity baseline (avg 150 events/day)
  Mar 15:     Resignation submitted (activity spike to 890 events)
  Mar 16-17:  Weekend access — 2,100 SharePoint downloads
  Mar 18:     USB device first connected, DLP alert triggered

Evidence Collected:   4 items (SHA-256 verified, chain of custody documented)
Recommendation:       Immediate access revocation recommended
                      Evidence package prepared for Legal review