troubleshooting

Waggle — Troubleshooting

Diagnoses common issues and guides the user through resolution.

Step 1: Session Bootstrap

Invoke the bootstrap-session skill to establish the active provider and current user. Skip if active_provider and current_user are already set in this conversation.

Step 2: Changelog Reference

Before diagnosing, check the changelog for recent breaking changes or known issues:

Read ${CLAUDE_PLUGIN_ROOT}/CHANGELOG.md and identify:

• Breaking changes in the current version that may require migration
• New fields or renamed fields that may not exist in the user's database yet

Present a brief version summary:

Current Waggle version: {version from .claude-plugin/plugin.json}
Latest changelog entry: v{version} — {date}

Step 3: Schema Validation

Fetch the user's Tasks database schema using notion-fetch with tasksDatabaseId and compare against the expected schema in the active provider's SKILL.md.

Check for:

1. Missing Core fields — fields that should exist but don't
2. Missing Extended fields — optional fields that skills expect
3. Renamed fields — e.g., Assignees (old) vs Assignee (new)
4. Status enum mismatches — missing options (e.g., Cancelled)
5. Executor enum mismatches — unexpected or missing options

For each mismatch, propose the appropriate auto-repair DDL or manual fix.

Step 4: Common Issues Checklist

Run through these checks based on the user's reported symptom:

Views not updating

1. Check view server is running: curl -s http://localhost:3456/api/health
2. If running, the issue is likely stale cached data — push fresh data via the provider's "Pushing Data to View Server" flow
3. If not running, start it via the viewing-tasks skill

Ingesting not picking up messages

1. Verify messaging MCP tools are available (Slack/Teams/Discord)
2. Check Intake Log for duplicate entries
3. Check Active Threads DB for stale threads (Status=active but Last Checked > 7 days ago)
4. Verify lookback period is sufficient for the user's use case

Tasks not appearing for assignee

1. Verify Assignee field is set (not empty) on the task
2. Check if the field name matches the provider's expected name (Assignee vs Assignees)
3. Verify the user ID in Assignee matches current_user.id

Validation errors on status transition

1. Invoke the validating-fields skill with the task data and target status to get the full list of errors and warnings
2. Check which fields are missing or invalid
3. Guide the user to fill in required fields before retrying

Post-upgrade issues

1. Read ${CLAUDE_PLUGIN_ROOT}/CHANGELOG.md for the version the user upgraded to
2. Check if migration steps were completed (e.g., column renames)
3. Verify schema matches the new version's expectations

Step 5: Resolution

For each identified issue:

1. Explain what's wrong and why
2. Propose a fix (auto-repair DDL, manual Notion edit, or config change)
3. Execute the fix with user confirmation
4. Verify the fix resolved the issue

Step 6: Summary

Report:

[Troubleshooting Complete]
Issues found: N
  - {issue 1}: {status: fixed / needs manual action / not resolved}
  - {issue 2}: ...
Changelog reference: CHANGELOG.md (v{version})