Granola Observability

Overview

Monitor Granola usage, track meeting metrics, and gain insights into team productivity.

Prerequisites

• Granola Business or Enterprise plan
• Admin access for organization metrics
• Analytics destination (optional: BI tool)

Built-in Analytics

Dashboard Metrics

## Granola Admin Dashboard

Accessible at: Settings > Analytics

Metrics Available:
- Total meetings captured
- Meeting hours per week
- Active users
- Notes shared
- Action items created
- Integration usage

Individual Metrics

## Personal Analytics

View at: Profile > Activity

Metrics:
- Meetings this month
- Time in meetings
- Notes created
- Action items assigned
- Sharing activity

Key Metrics to Track

Usage Metrics

Metric	Description	Target
Adoption Rate	Active users / Total users	> 80%
Capture Rate	Recorded / Eligible meetings	> 70%
Edit Rate	Notes edited / Notes created	> 50%
Share Rate	Notes shared / Notes created	> 60%

Quality Metrics

Metric	Description	Target
Action Item Detection	AI-detected / Actual	> 90%
Transcription Accuracy	Correct words / Total	> 95%
User Satisfaction	Survey score	> 4.0/5.0

Efficiency Metrics

Metric	Description	Calculation
Time Saved	Minutes saved per meeting	~20 min
Follow-up Speed	Time to share notes	< 10 min
Action Completion	Actions done / Actions created	> 80%

Custom Analytics Pipeline

Export to Data Warehouse

# Zapier → BigQuery Pipeline

Trigger: New Granola Note

Transform:
  meeting_id: {{note_id}}
  meeting_date: {{date}}
  duration_minutes: {{duration}}
  attendee_count: {{attendees.count}}
  action_item_count: {{action_items.count}}
  word_count: {{transcript.word_count}}

Load:
  Destination: BigQuery
  Dataset: meetings
  Table: granola_notes

Schema Design

-- BigQuery Table Schema
CREATE TABLE meetings.granola_notes (
  meeting_id STRING NOT NULL,
  meeting_title STRING,
  meeting_date DATE,
  start_time TIMESTAMP,
  end_time TIMESTAMP,
  duration_minutes INT64,
  attendee_count INT64,
  attendees ARRAY<STRING>,
  action_item_count INT64,
  word_count INT64,
  workspace STRING,
  shared BOOLEAN,
  created_at TIMESTAMP
);

-- Aggregation View
CREATE VIEW meetings.daily_summary AS
SELECT
  meeting_date,
  COUNT(*) as total_meetings,
  SUM(duration_minutes) as total_minutes,
  AVG(attendee_count) as avg_attendees,
  SUM(action_item_count) as total_actions
FROM meetings.granola_notes
GROUP BY meeting_date;

Analytics Queries

-- Meeting frequency by user
SELECT
  user_email,
  COUNT(*) as meeting_count,
  SUM(duration_minutes) / 60 as hours_in_meetings
FROM meetings.granola_notes
WHERE meeting_date >= DATE_SUB(CURRENT_DATE(), INTERVAL 30 DAY)
GROUP BY user_email
ORDER BY meeting_count DESC;

-- Action item trends
SELECT
  DATE_TRUNC(meeting_date, WEEK) as week,
  SUM(action_item_count) as actions_created,
  COUNT(*) as meetings
FROM meetings.granola_notes
GROUP BY week
ORDER BY week;

-- Peak meeting times
SELECT
  EXTRACT(HOUR FROM start_time) as hour,
  COUNT(*) as meeting_count
FROM meetings.granola_notes
GROUP BY hour
ORDER BY hour;

Dashboards

Metabase/Looker Dashboard

Dashboard: Granola Analytics

Cards:
  1. Meeting Volume:
     Type: Time series
     Metric: Daily meeting count
     Timeframe: Last 30 days

  2. Active Users:
     Type: Number
     Metric: Unique users (7 days)

  3. Time in Meetings:
     Type: Bar chart
     Metric: Hours per team
     Breakdown: By workspace

  4. Action Items:
     Type: Line chart
     Metric: Actions created vs completed
     Timeframe: Last 90 days

  5. Top Meeting Types:
     Type: Pie chart
     Metric: Meeting count
     Breakdown: By template

  6. Adoption Trend:
     Type: Area chart
     Metric: Active users over time
     Timeframe: Last 6 months

Slack Reporting

# Weekly Digest Automation

Schedule: Every Monday 9 AM

Slack Message:
  Channel: #leadership
  Blocks:
    - header: "Weekly Meeting Analytics"
    - section:
        text: |
          *Last Week Summary*
          - Meetings: {{total_meetings}}
          - Hours: {{total_hours}}
          - Action Items: {{total_actions}}
          - Completion Rate: {{completion_rate}}%

          *Top Insights*
          - Busiest day: {{busiest_day}}
          - Most meetings: {{top_user}}
          - Largest meeting: {{largest_meeting}}

Health Monitoring

System Health Checks

## Daily Health Check

Automated Monitoring:
- [ ] Granola status page: status.granola.ai
- [ ] Integration connectivity
- [ ] Processing latency
- [ ] Error rate

Manual Weekly Check:
- [ ] User adoption trending up
- [ ] Transcription quality stable
- [ ] Action items being captured
- [ ] Integrations firing correctly

Alerting Rules

# PagerDuty/Slack Alerts

Alerts:
  - name: Processing Failure Spike
    condition: error_rate > 5%
    window: 15 minutes
    severity: warning
    notify: #ops-alerts

  - name: Integration Down
    condition: integration_health != "healthy"
    window: 5 minutes
    severity: critical
    notify: pagerduty

  - name: Low Adoption
    condition: weekly_active_users < 50%
    window: 7 days
    severity: info
    notify: #product-team

Meeting Intelligence

Pattern Analysis

## Meeting Patterns Report

Weekly Analysis:
1. Meeting distribution by day
2. Peak hours analysis
3. Average meeting duration trends
4. One-on-one vs group ratio
5. External vs internal meeting ratio

Monthly Analysis:
1. Meeting time per person
2. Action item completion rates
3. Cross-functional meeting frequency
4. Recurring meeting effectiveness

Insights Queries

-- Meeting efficiency score
WITH meeting_scores AS (
  SELECT
    meeting_id,
    CASE
      WHEN action_item_count > 0 THEN 1 ELSE 0
    END as had_actions,
    CASE
      WHEN duration_minutes <= 30 THEN 1 ELSE 0
    END as efficient_length,
    CASE
      WHEN attendee_count <= 5 THEN 1 ELSE 0
    END as right_sized
  FROM meetings.granola_notes
)
SELECT
  AVG(had_actions + efficient_length + right_sized) / 3 as efficiency_score
FROM meeting_scores;

Export & Reporting

Scheduled Reports

# Monthly Executive Report

Schedule: 1st of month

Content:
  - Total meetings YTD
  - Meeting time per employee
  - Action item velocity
  - Top meeting participants
  - Cost savings estimate

Format: PDF
Recipients: leadership@company.com

API Export

# If custom API access available (Enterprise)
curl -X GET "https://api.granola.ai/v1/analytics" \
  -H "Authorization: Bearer $GRANOLA_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "start_date": "2025-01-01",
    "end_date": "2025-01-31",
    "metrics": ["meeting_count", "duration", "action_items"]
  }'

Resources

• Granola Analytics Guide
• Admin Dashboard
• Status Page

Next Steps

Proceed to granola-incident-runbook for incident response procedures.