reward-ops | loyalty-lifecycle-orchestration | ClaudePluginHub

Skill

Community

reward-ops

From loyalty-lifecycle-orchestration

31

Description

Use to run day-to-day loyalty reward catalog management and fulfillment.

Install

1

Add the repository(one-time)

$

/plugin marketplace add gtmagents/gtm-agents

2

Install the plugin

$

/plugin install loyalty-lifecycle-orchestration@gtm-agents

Tool Access

This skill inherits all available tools. When active, it can use any tool Claude has access to.

Skill Content

Reward Operations Skill

When to Use

Launching or refreshing reward catalogs.
Coordinating fulfillment vendors and automation.
Auditing operational readiness before major loyalty pushes.

Framework

Catalog Governance – metadata (SKU, cost, eligibility, expiry), vendor SLAs, localization.
Fulfillment Automation – points issuance, redemption logic, webhooks, notifications, support flows.
Risk & Compliance – tax reporting, export restrictions, fraud detection, audit logs.
Support Runbooks – escalation paths, refund policies, communication templates.
Continuous Improvement – performance reviews, vendor scorecards, refresh cadence.

Templates

Reward catalog spreadsheet with governance fields.
Fulfillment flowchart (trigger → system → action → SLA).
Incident log + RCA template.

Tips

Maintain sandbox environments to test new rewards end-to-end.
Pair with finance/legal reviews for new reward types.
Keep member communications consistent by storing approved macros.

Links

GitHub Stats

7 forks

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