member-insights | loyalty-lifecycle-orchestration | ClaudePluginHub

Skill

Community

member-insights

From loyalty-lifecycle-orchestration

31

Description

Use to analyze loyalty member behavior, segmentation, and experiment results.

Install

1

Add the repository(one-time)

$

/plugin marketplace add gtmagents/gtm-agents

2

Install the plugin

$

/plugin install loyalty-lifecycle-orchestration@gtm-agents

Tool Access

This skill inherits all available tools. When active, it can use any tool Claude has access to.

Skill Content

Member Insights Skill

When to Use

Monitoring program health across tiers or regions.
Designing personalization campaigns based on loyalty data.
Reporting experiment outcomes to stakeholders.

Framework

Data Sources – transaction systems, product telemetry, MAP/CRM, support, survey tools.
Segmentation – tier, lifecycle stage, engagement score, risk/comeback cohorts.
Metrics – enrollment funnel, active members, point velocity, redemption, incremental revenue.
Experimentation – define guardrail metrics, success criteria, and monitoring cadence.
Insight Distribution – dashboards, alerts, and story-driven memos for GTM teams.

Templates

KPI scorecard (metric → target → actual → variance → owner).
Segment heatmap (cohort → engagement → action recommendation).
Experiment readout template (hypothesis, lift, guardrails, next steps).

Tips

Blend quantitative metrics with VOC snippets for context.
Tag insights with urgency so ops/marketing can prioritize quickly.
Pair with monitor-loyalty command to ensure consistent reporting structure.

Links

GitHub Stats

7 forks

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