Skill

community-kpi-dashboard

Tracks community program KPIs for health, engagement, advocacy, business impact, and trust via metrics frameworks, BI dashboard schemas, KPI sheets, and executive templates. Use for OKRs and quarterly reports.

monitoring

From community-building

Install

Run in your terminal

npx claudepluginhub gtmagents/gtm-agents --plugin community-building

Tool Access

This skill uses the workspace's default tool permissions.

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Stats

Parent Repo Stars138

Parent Repo Forks24

Last CommitNov 19, 2025

Actions

View Source View Plugin View on GitHub View README

Community KPI Dashboard Skill

When to Use

Establishing community OKRs or executive scorecards.
Reporting on quarterly community performance.
Tying community metrics to pipeline, retention, or product adoption.

Framework

Health Metrics – member growth, activation rate, return visitors, content contributions.
Engagement Metrics – participation per program, thread depth, event attendance, response SLAs.
Advocacy Metrics – champions created, referrals, case studies, beta participation.
Business Impact – influenced pipeline, expansion rate, churn reduction, product usage deltas.
Trust & Safety – moderation actions, escalation time, sentiment shifts, NPS.

Templates

BI dashboard schema with recommended charts + filters.
KPI definition sheet detailing owners, data sources, refresh cadence.
Executive digest template translating stats into decisions/asks.

Tips

Blend qualitative highlights with quantitative charts for context.
Instrument campaigns/programs with UTM or CRM links to show attribution.
Pair with design-community-strategy to keep KPIs aligned to objectives.