account-health-framework | account-management | ClaudePluginHub

Skill

Community

account-health-framework

From account-management

31

Description

Use to score accounts, flag risks, and standardize remediation triggers.

Install

1

Add the repository(one-time)

$

/plugin marketplace add gtmagents/gtm-agents

2

Install the plugin

$

/plugin install account-management@gtm-agents

Tool Access

This skill inherits all available tools. When active, it can use any tool Claude has access to.

Supporting Assets

View in Repository

assets/health_scorecard.md

Skill Content

Account Health Framework Skill

When to Use

Building dashboards or scorecards for CS/account management reviews.
Triggering proactive outreach based on usage, sentiment, or commercial shifts.
Aligning leadership on what defines green/yellow/red customers.

Framework

Signal Library – define categories (product usage, support, sentiment, executive alignment, commercial).
Weighting & Thresholds – assign weights and thresholds per segment/tier.
Automation Hooks – map scores to alerts, workflows, and CRM fields.
Play Mapping – connect each tier to recommended plays and owners.
Review Cadence – set refresh frequency, calibration sessions, and feedback loops.

Templates

Health Scorecard: See assets/health_scorecard.md for calculation and components.
Risk/opportunity matrix with recommended plays.
Alert + workflow checklist for RevOps.

Tips

Tune weights by segment to avoid false positives.
Include qualitative inputs (exec sentiment, champion strength) to supplement data.
Audit data sources quarterly to maintain trust in the score.

Links

GitHub Stats

7 forks

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