From notion-pack
Collect Notion API diagnostic info for troubleshooting and support tickets. Use when encountering persistent API issues, token/auth failures, page access problems, or preparing diagnostic bundles for Notion support. Trigger with phrases like "notion debug", "notion diagnostic", "notion support bundle", "collect notion logs", "notion troubleshoot".
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Collect diagnostic information for Notion API issues: SDK version, token validity, database access, page sharing status, rate limits, and platform health. The Notion API requires integrations to be explicitly invited to each page or database — most "not found" errors are sharing problems, not code bugs.
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Collect diagnostic information for Notion API issues: SDK version, token validity, database access, page sharing status, rate limits, and platform health. The Notion API requires integrations to be explicitly invited to each page or database — most "not found" errors are sharing problems, not code bugs.
@notionhq/client installed (npm ls @notionhq/client to verify)NOTION_TOKEN environment variable set (internal integration token, starts with ntn_)curl and jq available for shell-based diagnostics#!/bin/bash
echo "=== Notion Debug Check ==="
echo "Generated: $(date -u +%Y-%m-%dT%H:%M:%SZ)"
# 1. SDK version
echo -e "\n--- SDK Version ---"
npm ls @notionhq/client 2>/dev/null || echo "SDK not found — run: npm install @notionhq/client"
# 2. Runtime and token status
echo -e "\n--- Runtime ---"
node --version 2>/dev/null || echo "Node.js not found"
echo "NOTION_TOKEN: ${NOTION_TOKEN:+SET (${#NOTION_TOKEN} chars)}"
TOKEN_PREFIX="${NOTION_TOKEN:0:4}"
if [ -n "$NOTION_TOKEN" ] && [ "$TOKEN_PREFIX" != "ntn_" ]; then
echo "WARNING: Token does not start with 'ntn_' — may be using legacy format"
fi
# 3. API connectivity — /v1/users/me as health check
echo -e "\n--- API Connectivity ---"
RESPONSE=$(curl -s -w "\n%{http_code}\n%{time_total}" \
https://api.notion.com/v1/users/me \
-H "Authorization: Bearer ${NOTION_TOKEN}" \
-H "Notion-Version: 2022-06-28" 2>&1)
HTTP_CODE=$(echo "$RESPONSE" | tail -1)
LATENCY=$(echo "$RESPONSE" | tail -2 | head -1)
BODY=$(echo "$RESPONSE" | head -n -2)
echo "HTTP Status: $HTTP_CODE"
echo "Latency: ${LATENCY}s"
if [ "$HTTP_CODE" = "200" ]; then
echo "Bot Name: $(echo "$BODY" | jq -r '.name // "unknown"')"
echo "Bot Type: $(echo "$BODY" | jq -r '.type // "unknown"')"
else
echo "Error Code: $(echo "$BODY" | jq -r '.code // "unknown"')"
echo "Message: $(echo "$BODY" | jq -r '.message // "unknown"')"
fi
# 4. Notion platform status
echo -e "\n--- Notion Platform Status ---"
curl -s https://status.notion.so/api/v2/status.json \
| jq -r '.status.description // "Could not reach status page"' 2>/dev/null \
|| echo "Could not reach status.notion.so"
# 5. Rate limit baseline (3 req/sec across all endpoints)
echo -e "\n--- Rate Limit Info ---"
echo "Notion enforces 3 requests/second per integration (across all endpoints)"
echo "Average request rate limits are not exposed in response headers"
#!/bin/bash
# notion-debug-bundle.sh — collects all diagnostic artifacts into a tarball
BUNDLE="notion-debug-$(date +%Y%m%d-%H%M%S)"
mkdir -p "$BUNDLE"
# --- Environment snapshot ---
cat > "$BUNDLE/environment.txt" << EOF
Date: $(date -u +%Y-%m-%dT%H:%M:%SZ)
Node: $(node --version 2>/dev/null || echo "not found")
npm: $(npm --version 2>/dev/null || echo "not found")
SDK: $(npm ls @notionhq/client 2>/dev/null | grep notionhq || echo "not found")
NOTION_TOKEN: ${NOTION_TOKEN:+SET (prefix: ${NOTION_TOKEN:0:4})}
OS: $(uname -a)
EOF
# --- API auth response (avatar redacted) ---
curl -s https://api.notion.com/v1/users/me \
-H "Authorization: Bearer ${NOTION_TOKEN}" \
-H "Notion-Version: 2022-06-28" \
| jq 'del(.avatar_url)' > "$BUNDLE/api-auth.json" 2>/dev/null
# --- Database access test (if DATABASE_ID is set) ---
if [ -n "$NOTION_DATABASE_ID" ]; then
curl -s "https://api.notion.com/v1/databases/${NOTION_DATABASE_ID}" \
-H "Authorization: Bearer ${NOTION_TOKEN}" \
-H "Notion-Version: 2022-06-28" \
| jq '{id, title: .title[0].plain_text, is_inline, created_time, last_edited_time}' \
> "$BUNDLE/database-access.json" 2>/dev/null
else
echo "NOTION_DATABASE_ID not set — skipping database access test" > "$BUNDLE/database-access.json"
fi
# --- Platform status with active incidents ---
curl -s https://status.notion.so/api/v2/summary.json \
| jq '{status: .status, incidents: [.incidents[] | {name, status, updated_at}]}' \
> "$BUNDLE/platform-status.json" 2>/dev/null
# --- Application logs (redacted) ---
for LOG_FILE in app.log server.log output.log; do
if [ -f "$LOG_FILE" ]; then
grep -i "notion\|notionhq\|api\.notion" "$LOG_FILE" | tail -100 \
| sed 's/ntn_[a-zA-Z0-9_]*/ntn_[REDACTED]/g' \
| sed 's/secret_[a-zA-Z0-9_]*/secret_[REDACTED]/g' \
> "$BUNDLE/logs-${LOG_FILE%.log}-redacted.txt"
fi
done
# --- Dependency tree for notion packages ---
npm ls @notionhq/client --all 2>/dev/null > "$BUNDLE/dependency-tree.txt"
# --- .env redacted copy ---
if [ -f ".env" ]; then
sed 's/=.*/=[REDACTED]/' .env > "$BUNDLE/env-redacted.txt"
fi
# --- Package and clean up ---
tar -czf "$BUNDLE.tar.gz" "$BUNDLE"
rm -rf "$BUNDLE"
echo "Bundle created: $BUNDLE.tar.gz"
import { Client, isNotionClientError, APIErrorCode } from '@notionhq/client';
async function collectNotionDiagnostics(databaseId?: string) {
const notion = new Client({ auth: process.env.NOTION_TOKEN });
const debug: Record<string, unknown> = {
timestamp: new Date().toISOString(),
sdk: '@notionhq/client',
nodeVersion: process.version,
tokenSet: !!process.env.NOTION_TOKEN,
tokenPrefix: process.env.NOTION_TOKEN?.substring(0, 4) ?? 'unset',
};
// Test authentication — /v1/users/me
try {
const me = await notion.users.me({});
debug.auth = { status: 'ok', botName: me.name, type: me.type };
} catch (error) {
if (isNotionClientError(error)) {
debug.auth = { status: 'error', code: error.code, message: error.message };
}
}
// Test database access (if ID provided)
if (databaseId) {
try {
const db = await notion.databases.retrieve({ database_id: databaseId });
debug.database = {
status: 'ok',
title: (db as any).title?.[0]?.plain_text ?? 'untitled',
isInline: (db as any).is_inline,
};
} catch (error) {
if (isNotionClientError(error)) {
debug.database = { status: 'error', code: error.code, message: error.message };
if (error.code === APIErrorCode.ObjectNotFound) {
debug.database.hint = 'Integration may not be invited to this database — share it via the page menu';
}
}
}
}
// Test search (verifies workspace-level access)
try {
const search = await notion.search({ page_size: 1 });
debug.search = {
status: 'ok',
accessiblePages: search.results.length > 0,
resultType: search.results[0]?.object ?? 'none',
};
} catch (error) {
if (isNotionClientError(error)) {
debug.search = { status: 'error', code: error.code };
}
}
return debug;
}
notion-debug-YYYYMMDD-HHMMSS.tar.gz containing:
environment.txt — SDK version, Node version, token prefix, OSapi-auth.json — Bot user info from /v1/users/me (avatar redacted)database-access.json — Database retrieve result (if NOTION_DATABASE_ID set)platform-status.json — status.notion.so health and active incidentslogs-*-redacted.txt — Recent Notion-related log entries (tokens masked)dependency-tree.txt — Full npm dependency tree for @notionhq/clientenv-redacted.txt — Environment config (all values masked)| Error | HTTP | Cause | Fix |
|---|---|---|---|
unauthorized | 401 | Invalid or missing token | Verify NOTION_TOKEN starts with ntn_, regenerate in integration settings |
object_not_found | 404 | Page/DB not shared with integration | Open page in Notion, click Share, invite the integration |
rate_limited | 429 | Exceeded 3 req/sec | Add exponential backoff; batch requests where possible |
validation_error | 400 | Malformed page/database ID | Use 32-char UUID format (with or without dashes) |
conflict_error | 409 | Concurrent edit conflict | Retry with fresh data; avoid parallel writes to same block |
internal_server_error | 500 | Notion platform issue | Check status.notion.so; retry after 60s |
# Valid formats (all start with ntn_):
# ntn_abc123... (internal integration token)
# Old format (secret_xyz...) is deprecated — regenerate in notion.so/my-integrations
echo "Token prefix: ${NOTION_TOKEN:0:4}"
// Notion accepts both formats — but URLs use dashless form
const withDashes = '12345678-1234-1234-1234-123456789abc';
const withoutDashes = '123456781234123412341234567890abc';
// The SDK handles both, but for consistency:
const normalized = rawId.replace(/-/g, '');
ALWAYS REDACT: Integration tokens (ntn_*), OAuth client secrets, user emails, page content
SAFE TO INCLUDE: Error codes/messages, HTTP status codes, latencies, SDK versions, platform status, page/database IDs (non-sensitive metadata)
For rate limit issues, see notion-rate-limits. For page sharing and permission problems, see notion-enterprise-rbac.