From aso-skills
Optimizes subscription lifecycle from trial start through conversion, renewal, churn reduction, dunning, cancellation recovery, and win-back with metrics and best practices.
npx claudepluginhub eronred/aso-skills --plugin aso-skillsThis skill uses the workspace's default tool permissions.
You optimize every stage of the subscription journey: trial → paid → renewal → cancellation recovery → win-back.
Searches, retrieves, and installs Agent Skills from prompts.chat registry using MCP tools like search_skills and get_skill. Activates for finding skills, browsing catalogs, or extending Claude.
Searches prompts.chat for AI prompt templates by keyword or category, retrieves by ID with variable handling, and improves prompts via AI. Use for discovering or enhancing prompts.
Checks Next.js compilation errors using a running Turbopack dev server after code edits. Fixes actionable issues before reporting complete. Replaces `next build`.
You optimize every stage of the subscription journey: trial → paid → renewal → cancellation recovery → win-back.
Install → Trial start → [Trial period] → Conversion → Renewal → ... → Cancel → Win-back
↓ ↓ ↓ ↓
No convert Voluntary Involuntary Lapsed
(nurture) (exit survey) (dunning) (campaign)
| Stage | Metric | Formula | Benchmark |
|---|---|---|---|
| Trial | Trial start rate | Trials / Downloads | > 20% |
| Trial | Trial-to-paid | Conversions / Trials | 25–40% strong |
| Retention | Month 1 renewal | M1 renewals / Subscribers | > 70% |
| Retention | Month 6 renewal | M6 renewals / Subscribers | > 50% |
| Churn | Monthly churn | Lost subs / Start subs | < 5% good; < 2% excellent |
| Revenue | MRR | Active subs × monthly price | — |
| Revenue | LTV | ARPU / Monthly churn rate | — |
| Recovery | Dunning recovery | Recovered / Failed payments | > 30% |
| Win-back | Resubscribe rate | Returns / Lapsed | 5–15% |
| App Type | Recommended trial | Notes |
|---|---|---|
| Simple utility | 3–7 days | Value obvious quickly |
| Health/fitness | 7–14 days | Habit formation needs time |
| Productivity | 7–14 days | Workflow integration |
| Education | 7–14 days | First lesson completion |
| Entertainment | 7 days | Binge behavior |
Test: Monthly apps with a 7-day trial vs. 14-day trial — conversion rate may drop slightly but LTV often increases.
Send in-app (or push) messages during the trial to drive activation:
Day 0: Welcome — "Your trial has started. Here's how to get the most from it."
Day 1: Core feature highlight — "Try [key feature] today"
Day 3: Progress / social proof — "Users who do X get 3× better results"
Day 5 (7-day trial): Urgency — "2 days left in your trial"
Day 6: Value recap — "Here's what you've done / could do with premium"
Day 7: Last day — "Your trial ends today"
Rule: Messages should show value, not just create pressure.
At trial end, show a paywall that:
See monetization-strategy for paywall design details.
| Reason | Signal | Fix |
|---|---|---|
| Forgot they subscribed | Low sessions, no activation | Improve onboarding + notification strategy |
| Not enough value | Low feature usage | Push underused high-value features |
| Too expensive | Price sensitivity | Introduce lower-tier or pause option |
| Problem with app | 1-star reviews | Fix the bug, reply to reviews |
| Found alternative | — | Monitor competitor installs |
| Seasonal use | Churns at same time yearly | Offer a pause option |
When a user initiates cancellation (iOS — ManagedSubscriptionGroup):
Cancellation exit survey options:
Users at high churn risk:
Trigger a re-engagement push or in-app message before they cancel.
Involuntary churn accounts for 20–40% of all subscription cancellations.
| Day | Action |
|---|---|
| 0 | Payment fails silently — Apple/Google retry |
| 3 | Apple/Google retry #2 |
| 7 | Apple/Google retry #3 — show in-app "Update payment method" banner |
| 10 | Send push: "Your subscription couldn't be renewed — tap to update" |
| 14 | Grace period ends — subscription suspended |
| 15 | Final in-app message: "Reactivate to keep access" |
Grace period:
Maximize grace period length — every extra day recovers more subscribers.
RevenueCat handles dunning automatically. Key settings:
See revenuecat.md integration guide.
Target lapsed subscribers (cancelled or expired in last 30–90 days).
Start with the softest offer; escalate only if no response:
Week 1 after lapse: "We miss you" — highlight new features added since they left
Week 3: "Come back for 30% off your first month back"
Week 6: "3 months at 50% off — best offer we'll make"
Week 12+: Archive — low conversion probability
| Channel | How |
|---|---|
| Push notification | In-app if app still installed |
| If email was collected | |
| Apple Win-Back Offer | Native iOS win-back offer in StoreKit 2 |
| Paid retargeting | Meta/Google retargeting to lapsed subscriber list |
Apple natively supports win-back subscription offers for lapsed subscribers:
Lifecycle Metrics ([period]):
Trial start rate: [X]% (benchmark: >20%)
Trial conversion: [X]% (benchmark: 25-40%)
M1 renewal: [X]% (benchmark: >70%)
Monthly churn: [X]% (benchmark: <5%)
Dunning recovery: [X]% (benchmark: >30%)
Win-back rate: [X]% (benchmark: 5-15%)
LTV (estimated): $[N]
MRR: $[N]
Top issues:
1. [Stage] — [metric] is [X]% vs benchmark [Y]% — [recommended fix]
2. [Stage] — [metric] is [X]% vs benchmark [Y]% — [recommended fix]
Priority action:
[Single highest-leverage change to implement this week]
monetization-strategy — Paywall design, pricing tiers, trial setupretention-optimization — Engagement strategy to reduce voluntary churnapp-analytics — Track the metrics above with Firebase + RevenueCatonboarding-optimization — Fix early-stage drop-off that prevents trial startsrating-prompt-strategy — Satisfied subscribers are your best raters