Survey Platform Skill

Purpose

Integrate with survey platforms to create surveys, collect responses, and calculate standardized usability metrics like SUS, NPS, and CSAT.

Capabilities

• Create and distribute surveys
• Collect and aggregate responses
• Calculate SUS (System Usability Scale) scores
• Calculate NPS (Net Promoter Score)
• Calculate CSAT (Customer Satisfaction) scores
• Export results and visualizations
• Generate survey reports

Target Processes

• user-research.js (quantitativeDataCollectionTask)
• persona-development.js
• usability-testing.js

Integration Points

• Typeform API
• SurveyMonkey API
• Google Forms API
• Custom survey JSON format

Input Schema

{
  "type": "object",
  "properties": {
    "platform": {
      "type": "string",
      "enum": ["typeform", "surveymonkey", "google-forms", "custom"]
    },
    "action": {
      "type": "string",
      "enum": ["create", "distribute", "collect", "analyze"]
    },
    "surveyType": {
      "type": "string",
      "enum": ["sus", "nps", "csat", "custom"]
    },
    "surveyConfig": {
      "type": "object",
      "description": "Survey configuration for creation"
    },
    "responsesPath": {
      "type": "string",
      "description": "Path to responses data"
    },
    "targetAudience": {
      "type": "object",
      "description": "Distribution targeting criteria"
    }
  },
  "required": ["platform", "action"]
}

Output Schema

{
  "type": "object",
  "properties": {
    "surveyId": {
      "type": "string",
      "description": "Created survey identifier"
    },
    "surveyUrl": {
      "type": "string",
      "description": "Survey distribution URL"
    },
    "responseCount": {
      "type": "number",
      "description": "Number of responses collected"
    },
    "scores": {
      "type": "object",
      "properties": {
        "sus": { "type": "number" },
        "nps": { "type": "number" },
        "csat": { "type": "number" }
      }
    },
    "analysis": {
      "type": "object",
      "description": "Statistical analysis of responses"
    },
    "reportPath": {
      "type": "string",
      "description": "Path to generated report"
    }
  }
}

Usage Example

const result = await skill.execute({
  platform: 'typeform',
  action: 'analyze',
  surveyType: 'sus',
  responsesPath: './survey-responses.json'
});