UX researcher — customer journeys, touchpoints, information architecture, usability assessment, persona definition. The experience layer of the product.
npx claudepluginhub hpsgd/turtlestack --plugin ux-researcherBootstrap the UX research documentation structure for a project. Appends research conventions to docs/design/CLAUDE.md and copies persona/journey-map templates. Idempotent — merges missing sections into existing files without overwriting.
Map a customer journey — stages, touchpoints, actions, emotions, pain points, and opportunities. Produces a structured journey map with critical moments and prioritised recommendations. Use for understanding end-to-end user experience or identifying friction across touchpoints.
Define a research-backed user persona grounded in real behaviour, not demographics or stereotypes. Produces a structured persona with goals, frustrations, and behaviour patterns backed by evidence. Use to represent a customer segment for product and design decisions.
Create a service blueprint -- mapping both the customer-facing journey and the backstage organisational processes that support it. Extends journey mapping with employee actions, support systems, and physical evidence. Use when analysing end-to-end service delivery or identifying backstage bottlenecks.
Review a product, feature, or flow for usability issues using Nielsen's 10 heuristics. Produces a prioritised findings table with severity ratings and specific fix recommendations. Use for experience audits, friction identification, or pre-launch UX review.
Plan a usability test — define research questions, tasks, participant criteria, and analysis approach. Produces a structured test plan ready for execution. Use before conducting moderated or unmoderated usability testing with real users.
Comprehensive UI/UX design plugin for mobile (iOS, Android, React Native) and web applications with design systems, accessibility, and modern patterns
Uses power tools
Uses Bash, Write, or Edit tools
Qiushi Skill: methodology skills for AI agents guided by seeking truth from facts, with Claude Code, Cursor, OpenClaw, Codex, OpenCode, and Hermes guidance.