Universal chargeback and payment dispute response assistant for merchants
npx claudepluginhub go-canonical/chargeback-aiUniversal chargeback and payment dispute response assistant. Look up reason codes, decide whether to fight or accept disputes, and generate compelling rebuttal letters with evidence strategies. Works with any payment processor.
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Production-ready workflow orchestration with 75 focused plugins, 182 specialized agents, and 147 skills - optimized for granular installation and minimal token usage
Claude Code marketplace entries for the plugin-safe Antigravity Awesome Skills library and its compatible editorial bundles.
Stop losing money to chargebacks you should be winning.
A Claude Code plugin that gives you instant access to every card network's reason codes, tells you whether to fight or accept a dispute, and generates professional response packages ready for submission.
Works with any payment processor — Stripe, Shopify, Adyen, Braintree, Square, or direct acquiring relationships.
/plugin marketplace add go-canonical/chargeback-ai
/plugin install chargeback-ai@chargeback-ai
Restart Claude Code after installing. That's it — four skills are now available in every session.
Note: For some users, plugin skills won't appear when typing
/in the autocomplete menu. Type the full command instead. Start with/chargeback-ai:helpto see all available commands.
To check for updates, run this in your terminal (not inside Claude Code):
claude plugin update chargeback-ai@chargeback-ai --scope user
If that doesn't work, try --scope project or --scope local instead — the right one depends on how you originally installed the plugin.
/chargeback-ai:help — Getting StartedSee all available commands with examples.
/chargeback-ai:help
/chargeback-ai:lookup — Reason Code ReferenceInstant lookup for any reason code or keyword across all card networks.
/chargeback-ai:lookup Visa 13.1
Example output:
### VISA 13.1 — Merchandise/Services Not Received
Category: Consumer Disputes
Response Deadline: 30 days
What this means: The cardholder claims they did not receive the
purchased merchandise or services.
Required Evidence:
- Proof of delivery (carrier tracking with delivery confirmation)
- Delivery address matching the AVS-verified address
- Description of merchandise or services provided
Compelling Evidence (improves win rate):
- Signed delivery confirmation or signature on file
- Photos of delivered package
- Communication with cardholder confirming receipt or delivery attempt
- GPS delivery confirmation from carrier
Strategy Tips:
- Delivery confirmation to the AVS-verified address is usually
sufficient to win this dispute
- If shipped to a different address, provide proof the cardholder
requested that address
Common Mistakes to Avoid:
- Submitting tracking numbers without actual delivery confirmation
- Missing the 30-day response deadline
You can also search by keyword — it finds matching codes across all networks:
/chargeback-ai:lookup fraud
/chargeback-ai:lookup not received
/chargeback-ai:lookup cancelled subscription
/chargeback-ai:lookup MC 4853
/chargeback-ai:analyze — Fight or Accept?Gives you a clear, reasoned recommendation on whether to fight a dispute based on your evidence and situation.
/chargeback-ai:analyze Visa 13.1, $89 order, have tracking with delivery signature
Example output:
## Recommendation: FIGHT
Reason Code: VISA 13.1 — Merchandise/Services Not Received
Dispute Amount: $89
Confidence: High
### Why Fight
You have signed delivery confirmation, which is the strongest possible
evidence for a "not received" dispute. Visa's own guidelines state that
delivery confirmation to the AVS-verified address is sufficient to
overturn this reason code.
### Key Factors
| Factor | Status | Impact |
|---------------------|--------|---------|
| Delivery tracking | Have | Helps |
| Signature confirm. | Have | Helps |
| AVS match | Unknown| Verify |
### If You Fight
Evidence to prioritize:
1. Signed delivery confirmation from carrier
2. Order details showing AVS-verified shipping address
Estimated win likelihood: High
Time investment: Low — have everything needed
### Next Steps
- Export the tracking page showing delivery + signature from FedEx
- Confirm the delivery address matches the billing/AVS address
- Submit within 30 days of the dispute notification
More examples:
/chargeback-ai:analyze MC 4837, $250, no 3D Secure, customer claims fraud
/chargeback-ai:analyze Amex FR2, $1200, have 3DS and IP logs
/chargeback-ai:analyze Discover UA, $45, digital goods, no delivery proof
/chargeback-ai:respond — Full Response PackageGenerates everything you need to submit a dispute response: a professional rebuttal letter, evidence checklist, organization guide, and network-specific submission tips.
/chargeback-ai:respond Visa 13.1, order #1234, $89, shipped FedEx with signature confirmation
What you get: