{"name":"ciciliaeth-chief-customer-officer-advisor-c-level-advisor-chief-customer-officer-advisor","owner":{"name":"ClaudePluginHub"},"plugins":[{"name":"ciciliaeth-chief-customer-officer-advisor-c-level-advisor-chief-customer-officer-advisor","source":{"source":"github","repo":"ciciliaeth/claude-skills"},"description":"Chief Customer Officer advisory for startups: retention decomposition analyzer (honest GRR vs NRR + 7-category churn taxonomy), customer segmentation designer (4-tier framework + ICP fit scoring + kill list), CS coverage calculator (pooled vs named CSM models + ratio math + 12-month hiring plan). 4 in-depth references: retention decomposition, customer segmentation strategy, CS coverage model, CS team org evolution (CSM vs Support vs AM vs IM vs CS Ops). Stdlib-only. Standalone-installable; also bundled in c-level-skills. Strategic only - does not duplicate business-growth tactical CS skills.","version":"1.0.0","strict":true,"keywords":[],"category":"utilities"}]}